Laosirihongthong, Tritos, Samaranayake, Premaratne and Adebanjo, Dotun ORCID: https://orcid.org/0000-0003-4845-9411 (2014) Prioritizing lean supply chain management initiatives in healthcare service operations: A fuzzy-AHP approach. In: 2013 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM2013). Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, USA, pp. 236-242. ISBN 978-1-4799-0986-5 ISSN 2157-3611 (doi:10.1109/IEEM.2013.6962410)

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Abstract

The main purpose of this study is to propose a holistic approach for prioritizing lean SCM initiatives in healthcare service operations, based on relative weights of various initiatives on a range of performance measures for better understanding of what motivations and supporting factors influence the selection of LSCM initiative/strategy. Twenty-four LSCM initiatives were identified, using a comprehensive literature review. Q-sort method was initially used to categorize those initiatives into four categories: (a) Continuous process improvement; (b) Enterprise alignment/integration; (c) Waste elimination; and (d) Flow management/JIT. Fuzzy AHP was used to prioritize the four categories based on its relative weight of importance on three different performance dimensions. The result shows that continuous improvement is a dominating LSCM initiative in increasing operational and financial performance while enterprise alignment/integration is a dominating initiative in enhancing organizational images and operational performance. Finally, it is noted that customer needs and influence are the most important drivers to encourage hospital to adopt LSCM strategy.

Item Type:	Conference Proceedings
Title of Proceedings:	2013 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM2013)
Additional Information:	[1] This paper was first presented at the 2013 IEEE International Conference on Industrial Engineering and Engineering Management held from 10-13 December 2013 in Bangkok, Thailand. It was given on 12 December 2013 in Session: SC 2 Supply Chain Management.
Uncontrolled Keywords:	healthcare industry, lean supply chains
Subjects:	H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HF Commerce
Faculty / School / Research Centre / Research Group:	Faculty of Business > Networks and Urban Systems Centre (NUSC) > Supply Chain Management Research Group
Last Modified:	14 Oct 2016 09:27
URI:	https://gala.gre.ac.uk/id/eprint/11313

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