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Mackinnon, Lachlan, Bacon, Liz, Cortellessa, Gabriella and Cesta, Amedeo (2013) Using emotional intelligence in training crisis managers: The Pandora approach. International Journal of Distance Education Technologies (IJDET), 11 (2). pp. 66-95. ISSN 1539-3100 (Print), 1539-3119 (Online) (doi:10.4018/jdet.2013040104)

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