Han, Chunjia, Yang, Mu and Cronin, Bruce ORCID: 0000-0002-3776-8924 (2021) The effects of network position in open innovation communities. In: 5th European Conference on Social Networks, 6-10 September 2021, Naples, Italy. (Unpublished)

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Abstract

The open innovation strategy has been increasingly adopted in many areas and industries, especially in the domain of software engineering. Users, as an important part of a software ecosystem are found to be effective open innovation contributors. This study focuses on online user innovation communities in the context of software ecosystems, particularly how users’ social network positions in the community influence their innovation performance. A large dataset from a world-leading software firm is collected and utilised to examine the relationship between user’s social network positions, firm’s decisions on idea implementation and user’s capabilities of identifying valuable ideas. We find that the number of implemented ideas is positively associated with the user’s position in terms of closeness to the centre, betweenness and access to the small world leverage characteristics of the online community. The user’s intermediate position within the most cohesive parts of the online community is found insignificant. Moreover, significant and positive relationships are also detected for user’s commenting behaviours in the discussion of valuable ideas. These findings provide insights to firms for selecting valuable ideas and incentivising interaction among users based on users’ network positions.

Item Type:	Conference or Conference Paper (Paper)
Uncontrolled Keywords:	open innovation; social network analysis; brokerage; small worlds; software ecosystems
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HM Sociology Q Science > QA Mathematics > QA76 Computer software
Faculty / School / Research Centre / Research Group:	Faculty of Business Faculty of Business > Department of International Business & Economics Faculty of Business > Department of Systems Management & Strategy Faculty of Business > Networks and Urban Systems Centre (NUSC) Faculty of Business > Networks and Urban Systems Centre (NUSC) > Centre for Business Network Analysis (CBNA) Faculty of Business > Networks and Urban Systems Centre (NUSC) > Connected Cities Research Group
Last Modified:	21 Apr 2022 15:34
URI:	http://gala.gre.ac.uk/id/eprint/35886

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