Nguyen, Thi Hong Hai ORCID: 0000-0003-1826-4904 (2020) A reflective–formative hierarchical component model of perceived authenticity. Journal of Hospitality & Tourism Research, 44 (8). pp. 1211-1234. ISSN 1096-3480 (Print), 1557-7554 (Online) (doi:https://doi.org/10.1177/1096348020944460)

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Abstract

Discussions on authenticity have become prominent in tourism research, particularly in the context of heritage tourism. Quantitative approaches have become popular methods to investigate authenticity, especially from a tourist’s perspective. Previous studies, however, have failed to include multiple forms of authenticity into a single quantitative scale, as well as to use a formative approach for its measures. This study develops a comprehensive and reliable scale of authenticity, considering its multi-dimensional complexity and its formative nature. A reflective – formative hierarchical component model of perceived authenticity towards heritage experience, including three lower-order components of objective authenticity, existential authenticity, and constructive authenticity, is proposed. The scale of authenticity also indicates a strong predictive power over tourist satisfaction.

Item Type:	Article
Uncontrolled Keywords:	authenticity, scale development, hierarchical component model, PLS-SEM, heritage experience
Subjects:	H Social Sciences > H Social Sciences (General)
Faculty / School / Research Centre / Research Group:	Faculty of Business Faculty of Business > Department of Marketing, Events & Tourism
Last Modified:	04 Nov 2020 19:25
URI:	http://gala.gre.ac.uk/id/eprint/28921

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