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How country image affects tourists’ destination evaluations: A moderated mediation approach

How country image affects tourists’ destination evaluations: A moderated mediation approach

Zhang, Jingru, Wu, Bihu, Morrison, Alastair M. ORCID logoORCID: https://orcid.org/0000-0002-0754-1083, Tseng, Chi and Chen, Ying-chen (2016) How country image affects tourists’ destination evaluations: A moderated mediation approach. Journal of Hospitality & Tourism Research, 42 (6). pp. 904-930. ISSN 1096-3480 (Print), 1557-7554 (Online) (doi:10.1177/1096348016640584)

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Abstract

Limited tourism research has as yet drawn attention to the differences and interactions between country image and destination image. Therefore, this research explored the relationships among country image, destination image, familiarity, and destination evaluation. Based on an empirical study of international tourists in Beijing, China, a model was proposed covering these four variables. Country image mainly affected international tourists’ evaluations of China as a destination in a conditional indirect way, mediated by destination image and especially by psychological image, and moderated by familiarity. Moreover, familiarity directly and positively influenced functional destination image and negatively moderated the relationship between country and psychological destination images.

Item Type: Article
Uncontrolled Keywords: China, country image, destination evaluation, destination image, familiarity
Subjects: G Geography. Anthropology. Recreation > GT Manners and customs
G Geography. Anthropology. Recreation > GV Recreation Leisure
Faculty / School / Research Centre / Research Group: Faculty of Business
Faculty of Business > Department of Marketing, Events & Tourism
Last Modified: 24 Aug 2020 09:01
URI: http://gala.gre.ac.uk/id/eprint/26285

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