Keates, Simeon ORCID: https://orcid.org/0000-0002-2826-672X and Clarkson, John (2003) Supporting the adoption of inclusive design practices. In: International Conference on Inclusive Design and Communications (INCLUDE 2003), 25-18 Mar 2003, Royal College of Art, London, UK.

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Abstract

It is known that many people are being excluded unnecessarily from using
products and services and that this exclusion often arises because the designers
have not taken the end-users into account fully. There are clear knowledge gaps
that need to be bridged. The first is that of knowledge of the end-users, and the
second is how to use that knowledge of the users to develop more accessible and
usable products and services.
While inclusive design and universal design are commonly accepted as good
design aims, this paper discusses the merits of focusing on design exclusion.
The concept of design exclusion is particularly powerful because identifying why
and how users cannot use a product enables us to counter such exclusion. This
paper explains how design exclusion arises and defines a series of measures of
inclusive merit – how successful products are at being inclusive

Item Type:	Conference or Conference Paper (Paper)
Additional Information:	[1] Include 2003 CD-rom. The CD-rom contains complete illustrated versions, in colour, of every paper given at the conference. Presented as a 585 page book in a series of PDF files. As given to all delegates. Sponsored by the Discovery Research Laboratory of the Centre for Global Education and Research, Ritsumeikan University, Kyoto, Japan. ISBN 1-874175-94-2 [2] Include 2003 Conference Book - Abstracts of all the papers presented, biographies of the keynote speakers and a full programme of the conference. Details: A4 portrait, 130pp, illustrated Editor: John Bound, Roger Coleman Designer: Margaret Durkan
Uncontrolled Keywords:	countering design exclusion supporting adoption inclusive design practices
Subjects:	Q Science > QA Mathematics > QA75 Electronic computers. Computer science T Technology > T Technology (General) T Technology > TA Engineering (General). Civil engineering (General)
Faculty / School / Research Centre / Research Group:	Faculty of Engineering & Science
Related URLs:	Publisher Publisher
Last Modified:	14 Oct 2016 09:31
URI:	http://gala.gre.ac.uk/id/eprint/12953

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