Meehan, Joanne, Parkhouse, Adam, Drake, Paul, Vogel, Kiera and Adebanjo, Dotun ORCID: https://orcid.org/0000-0003-4845-9411 (2013) Housing operations management rebuilt on firm foundations; the case of Cartrefi Conwy. In: 20th International Annual EurOMA Conference: Operations Management at the Heart of the Recovery, 7-12 Jun 2013, Dublin, Ireland.

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Abstract

The social housing sector has growing responsibilities including reducing environmental impacts, growing local economies and leading community integration. Before it can respond fully it must first develop the highest levels of efficiency and effectiveness in its core operations to deliver fundamental best value. To this end, this paper discusses the distinct operations management challenges faced in the maintenance of social housing and the case study of a registered social landlord in North Wales that has improved its operations through the exploitation of established operations management thinking and information technology.

Item Type:	Conference or Conference Paper (Paper)
Additional Information:	[1] This paper (Pub-4) was first presented at the 20th EurOMA conference - "Operations Management at the Heart of the Recovery", held from 9-12 June 2013 in Dublin, Ireland. The paper (PUB-4) was given on 11 June 2013 within the Operations in the Public Sector 2 Topic.
Uncontrolled Keywords:	operations management, housing associations, social housing, maintenance
Subjects:	H Social Sciences > HF Commerce H Social Sciences > HN Social history and conditions. Social problems. Social reform Q Science > QA Mathematics > QA76 Computer software
Faculty / School / Research Centre / Research Group:	Faculty of Business > Networks and Urban Systems Centre (NUSC) > Supply Chain Management Research Group
Related URLs:	Organisation Organisation
Last Modified:	14 Oct 2016 09:27
URI:	http://gala.gre.ac.uk/id/eprint/11305

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