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Developing a service knowledge reuse framework for engineering design

Developing a service knowledge reuse framework for engineering design

Doultsinou, Athanasia, Roy, Rajkumar, Baxter, David, Gao, James and Mann, Andy (2009) Developing a service knowledge reuse framework for engineering design. Journal of Engineering Design, 20 (4). pp. 389-411. ISSN 0954-4828 (Print), 1466-1837 (Online) (doi:10.1080/09544820903149354)

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Abstract

The manufacturing industry is shifting its emphasis from a traditional supplier of products to a supplier of increasingly integrated products and services, or product-service systems (PSSs). The new paradigm of PSS requires new design methodologies and supporting tools for the effective design and delivery of these enhanced services and integrated PSSs. A case study has been carried out to identify and classify service knowledge applied in practice, both in the service operation and in product design. This paper describes the service issues and service knowledge that has an impact on product design. An initial attempt is made to describe the role of service knowledge in design and also to describe in detail how to apply service knowledge in the conceptual design stage based on an existing requirements management framework modified for this context. This research makes an important contribution to the developing knowledge and information requirements of PSS design.

Item Type: Article
Uncontrolled Keywords: product-service systems, technical services, service knowledge, design requirements
Subjects: T Technology > T Technology (General)
T Technology > TS Manufactures
Pre-2014 Departments: School of Engineering
School of Engineering > Department of Engineering Systems
Related URLs:
Last Modified: 14 Oct 2016 09:08
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
URI: http://gala.gre.ac.uk/id/eprint/3379

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