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Linking simulation, critical success factors and enterprise resource planning in small and medium size enterprises

Linking simulation, critical success factors and enterprise resource planning in small and medium size enterprises

Pillai, Sreejit, Arokiam, Alan and Bhatti, Rajinderpal (2013) Linking simulation, critical success factors and enterprise resource planning in small and medium size enterprises. International Journal of Information Systems and Change Management, 6 (3). pp. 266-290. ISSN 1479-3121 (Print), 1479-313X (Online) (doi:10.1504/IJISCM.2013.058337)

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Abstract

Since the mid-2000s enterprise resource planning (ERP) vendors have been actively developing and implementing scaled down, pre-configured low cost ERP versions to suit small and medium-sized enterprises (SMEs.
Further, ERP implementations are neither standard nor information technology (IT) projects. Despite the awareness of such information, up to 57% of ERP projects either fail to realise any benefit, run over-budget or time. Critical
success factors (CSFs) are subjective and change as per ERP project and stages. Only a few publications explicitly focus on CSFs and dynamic interrelationships between CSFs in make-to-order (MTO) manufacturing SMEs. Additionally, these dynamic interrelationships cannot be visualised as a
project is implemented. This paper, based on a 30-month ERP implementation project at a UK MTO SME presents a discrete event (DE) simulation modelling framework for studying relationships among CSFs using WITNESS software.
The framework and concept are intended to improve the percentage of ERP projects realising their true benefits.

Item Type: Article
Uncontrolled Keywords: enterprise resource planning, ERP, make-to-order, SMEs, discrete event simulation, critical success factors
Subjects: H Social Sciences > HD Industries. Land use. Labor
T Technology > TA Engineering (General). Civil engineering (General)
Pre-2014 Departments: School of Engineering
Related URLs:
Last Modified: 14 Oct 2016 09:26
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
URI: http://gala.gre.ac.uk/id/eprint/10812

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