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Dong, Hua, Clarkson, P. John, Cassim, Julia and Keates, Simeon ORCID: https://orcid.org/0000-0002-2826-672X (2005) Critical user forums - an effective user research method for inclusive design. The Design Journal: An International Journal for All Aspects of Design, 8 (2). pp. 49-59. ISSN 1460-6925 (Print), 1756-3062 (Online) (doi:10.2752/146069205789331628)