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Adebanjo, Dotun ORCID: https://orcid.org/0000-0003-4845-9411 and Kehoe, Dennis (2001) An evaluation of factors influencing teamwork and customer focus. Managing Service Quality, 11 (1). pp. 49-56. ISSN 0960-4529 (doi:10.1108/09604520110359348)