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Zhu, Haihua, Gao, Xiaoyu ORCID: https://orcid.org/0000-0001-5625-3654 and Cai, Qixiang (2015) A product-service system using requirement analysis and knowledge management technologies. Kybernetes, 44 (5). pp. 823-842. ISSN 0368-492X (doi:10.1108/K-11-2014-0244)