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customer knowledge management malaysian SMEs marketing capabilities product innovation performance TQM practices
Number of items: 5.

customer knowledge management

Yusr, Maha Mohammed, Mokhtar, Sany Sanuri Mohd, Perumal, Selvan and Salimon, Maruf ORCID logoORCID: https://orcid.org/0000-0002-9071-7579 (2021) The impact of customer knowledge management, TQM and marketing capabilities on product innovation performance of malaysian SMEs: an empirical study. International Journal of Innovation Science, 14 (2). pp. 316-338. ISSN 1757-2223 (Print), 1757-2231 (Online) (doi:10.1108/IJIS-03-2021-0053)

malaysian SMEs

Yusr, Maha Mohammed, Mokhtar, Sany Sanuri Mohd, Perumal, Selvan and Salimon, Maruf ORCID logoORCID: https://orcid.org/0000-0002-9071-7579 (2021) The impact of customer knowledge management, TQM and marketing capabilities on product innovation performance of malaysian SMEs: an empirical study. International Journal of Innovation Science, 14 (2). pp. 316-338. ISSN 1757-2223 (Print), 1757-2231 (Online) (doi:10.1108/IJIS-03-2021-0053)

marketing capabilities

Yusr, Maha Mohammed, Mokhtar, Sany Sanuri Mohd, Perumal, Selvan and Salimon, Maruf ORCID logoORCID: https://orcid.org/0000-0002-9071-7579 (2021) The impact of customer knowledge management, TQM and marketing capabilities on product innovation performance of malaysian SMEs: an empirical study. International Journal of Innovation Science, 14 (2). pp. 316-338. ISSN 1757-2223 (Print), 1757-2231 (Online) (doi:10.1108/IJIS-03-2021-0053)

product innovation performance

Yusr, Maha Mohammed, Mokhtar, Sany Sanuri Mohd, Perumal, Selvan and Salimon, Maruf ORCID logoORCID: https://orcid.org/0000-0002-9071-7579 (2021) The impact of customer knowledge management, TQM and marketing capabilities on product innovation performance of malaysian SMEs: an empirical study. International Journal of Innovation Science, 14 (2). pp. 316-338. ISSN 1757-2223 (Print), 1757-2231 (Online) (doi:10.1108/IJIS-03-2021-0053)

TQM practices

Yusr, Maha Mohammed, Mokhtar, Sany Sanuri Mohd, Perumal, Selvan and Salimon, Maruf ORCID logoORCID: https://orcid.org/0000-0002-9071-7579 (2021) The impact of customer knowledge management, TQM and marketing capabilities on product innovation performance of malaysian SMEs: an empirical study. International Journal of Innovation Science, 14 (2). pp. 316-338. ISSN 1757-2223 (Print), 1757-2231 (Online) (doi:10.1108/IJIS-03-2021-0053)

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