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Keates, Simeon ORCID: https://orcid.org/0000-0002-2826-672X, Langdon, Patrick, Clarkson, P. John and Robinson, Peter (2001) A practical approach to design for universal access: the Information Point case study. In: Universal Access in HCI: Towards An information Society for All. Proceedings of HCI International '2001. Human Factors and Ergonomics, 3 . CRC Press, pp. 18-22. ISBN 9780805836097