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Items where Author is "Zhou, Zhihua"

Items where Author is "Zhou, Zhihua"

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Group by: Item Type | Uncontrolled Keywords | No Grouping
algorithmic pricing anthropomorphism brand management customer engagement implicit personality NWOM price discrimination tourism and hospitality tourist behavior
Number of items: 9.

algorithmic pricing

Wang, Jinwei, Zhou, Zhihua, Cao, Shuting, Lui, Lei, Ren, Jianrong and Morrison, Alastair M. ORCID logoORCID: https://orcid.org/0000-0002-0754-1083 (2024) Who sets prices better? The impact of pricing agents on consumer negative word-of-mouth when applying price discrimination. Tourism Management, 106:105003. ISSN 0261-5177 (Print), 1879-3193 (Online) (doi:10.1016/j.tourman.2024.105003)

anthropomorphism

Wang, Jinwei, Zhou, Zhihua and Morrison, Alastair ORCID logoORCID: https://orcid.org/0000-0002-0754-1083 (2025) The importance of human touch: how robot anthropomorphism impacts customer engagement in tourism and hospitality. Journal of Vacation Marketing. ISSN 1356-7667 (Print), 1479-1870 (Online) (doi:10.1177/13567667251367435)

brand management

Wang, Jinwei, Zhou, Zhihua, Cao, Shuting, Lui, Lei, Ren, Jianrong and Morrison, Alastair M. ORCID logoORCID: https://orcid.org/0000-0002-0754-1083 (2024) Who sets prices better? The impact of pricing agents on consumer negative word-of-mouth when applying price discrimination. Tourism Management, 106:105003. ISSN 0261-5177 (Print), 1879-3193 (Online) (doi:10.1016/j.tourman.2024.105003)

customer engagement

Wang, Jinwei, Zhou, Zhihua and Morrison, Alastair ORCID logoORCID: https://orcid.org/0000-0002-0754-1083 (2025) The importance of human touch: how robot anthropomorphism impacts customer engagement in tourism and hospitality. Journal of Vacation Marketing. ISSN 1356-7667 (Print), 1479-1870 (Online) (doi:10.1177/13567667251367435)

implicit personality

Wang, Jinwei, Zhou, Zhihua, Cao, Shuting, Lui, Lei, Ren, Jianrong and Morrison, Alastair M. ORCID logoORCID: https://orcid.org/0000-0002-0754-1083 (2024) Who sets prices better? The impact of pricing agents on consumer negative word-of-mouth when applying price discrimination. Tourism Management, 106:105003. ISSN 0261-5177 (Print), 1879-3193 (Online) (doi:10.1016/j.tourman.2024.105003)

NWOM

Wang, Jinwei, Zhou, Zhihua, Cao, Shuting, Lui, Lei, Ren, Jianrong and Morrison, Alastair M. ORCID logoORCID: https://orcid.org/0000-0002-0754-1083 (2024) Who sets prices better? The impact of pricing agents on consumer negative word-of-mouth when applying price discrimination. Tourism Management, 106:105003. ISSN 0261-5177 (Print), 1879-3193 (Online) (doi:10.1016/j.tourman.2024.105003)

price discrimination

Wang, Jinwei, Zhou, Zhihua, Cao, Shuting, Lui, Lei, Ren, Jianrong and Morrison, Alastair M. ORCID logoORCID: https://orcid.org/0000-0002-0754-1083 (2024) Who sets prices better? The impact of pricing agents on consumer negative word-of-mouth when applying price discrimination. Tourism Management, 106:105003. ISSN 0261-5177 (Print), 1879-3193 (Online) (doi:10.1016/j.tourman.2024.105003)

tourism and hospitality

Wang, Jinwei, Zhou, Zhihua and Morrison, Alastair ORCID logoORCID: https://orcid.org/0000-0002-0754-1083 (2025) The importance of human touch: how robot anthropomorphism impacts customer engagement in tourism and hospitality. Journal of Vacation Marketing. ISSN 1356-7667 (Print), 1479-1870 (Online) (doi:10.1177/13567667251367435)

tourist behavior

Wang, Jinwei, Zhou, Zhihua, Cao, Shuting, Lui, Lei, Ren, Jianrong and Morrison, Alastair M. ORCID logoORCID: https://orcid.org/0000-0002-0754-1083 (2024) Who sets prices better? The impact of pricing agents on consumer negative word-of-mouth when applying price discrimination. Tourism Management, 106:105003. ISSN 0261-5177 (Print), 1879-3193 (Online) (doi:10.1016/j.tourman.2024.105003)

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