Items where Author is "Xu, Mao (Maggie)"
ambidexterity
Li, Xinwei, Zeng, Wenjuan and Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731 (2022) The moderating role of IT capability on Green Innovation and ambidexterity: towards a corporate sustainable development. Sustainability, 14 (24):16767. pp. 1-20. ISSN 2071-1050 (Online) (doi:10.3390/su142416767)
cluster analysis
Ding, Juling, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Tse, Ying Kei, Lin, Kuo-Yi and Zhang, Minhao (2023) Customer opinions mining through social media: insights from sustainability fraud crisis - Volkswagen emissions scandal. Enterprise Information Systems, 17 (8):2130012. ISSN 1751-7575 (Print), 1751-7583 (Online) (doi:10.1080/17517575.2022.2130012)
crisis management
Li, Xinwei, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Zeng, Wenjuan, Tse, Ying Kei and Chan, Hing Kai (2022) Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services, 70:103157. pp. 1-15. ISSN 0969-6989 (Print), 1873-1384 (Online) (doi:10.1016/j.jretconser.2022.103157)
emissions scandal
Ding, Juling, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Tse, Ying Kei, Lin, Kuo-Yi and Zhang, Minhao (2023) Customer opinions mining through social media: insights from sustainability fraud crisis - Volkswagen emissions scandal. Enterprise Information Systems, 17 (8):2130012. ISSN 1751-7575 (Print), 1751-7583 (Online) (doi:10.1080/17517575.2022.2130012)
green innovation
Li, Xinwei, Zeng, Wenjuan and Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731 (2022) The moderating role of IT capability on Green Innovation and ambidexterity: towards a corporate sustainable development. Sustainability, 14 (24):16767. pp. 1-20. ISSN 2071-1050 (Online) (doi:10.3390/su142416767)
information processing theory
Li, Xinwei, Zeng, Wenjuan and Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731 (2022) The moderating role of IT capability on Green Innovation and ambidexterity: towards a corporate sustainable development. Sustainability, 14 (24):16767. pp. 1-20. ISSN 2071-1050 (Online) (doi:10.3390/su142416767)
information technology
Li, Xinwei, Zeng, Wenjuan and Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731 (2022) The moderating role of IT capability on Green Innovation and ambidexterity: towards a corporate sustainable development. Sustainability, 14 (24):16767. pp. 1-20. ISSN 2071-1050 (Online) (doi:10.3390/su142416767)
IT capability
Li, Xinwei, Zeng, Wenjuan and Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731 (2022) The moderating role of IT capability on Green Innovation and ambidexterity: towards a corporate sustainable development. Sustainability, 14 (24):16767. pp. 1-20. ISSN 2071-1050 (Online) (doi:10.3390/su142416767)
sentiment analysis
Ding, Juling, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Tse, Ying Kei, Lin, Kuo-Yi and Zhang, Minhao (2023) Customer opinions mining through social media: insights from sustainability fraud crisis - Volkswagen emissions scandal. Enterprise Information Systems, 17 (8):2130012. ISSN 1751-7575 (Print), 1751-7583 (Online) (doi:10.1080/17517575.2022.2130012)
service quality
Li, Xinwei, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Zeng, Wenjuan, Tse, Ying Kei and Chan, Hing Kai (2022) Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services, 70:103157. pp. 1-15. ISSN 0969-6989 (Print), 1873-1384 (Online) (doi:10.1016/j.jretconser.2022.103157)
social media
Ding, Juling, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Tse, Ying Kei, Lin, Kuo-Yi and Zhang, Minhao (2023) Customer opinions mining through social media: insights from sustainability fraud crisis - Volkswagen emissions scandal. Enterprise Information Systems, 17 (8):2130012. ISSN 1751-7575 (Print), 1751-7583 (Online) (doi:10.1080/17517575.2022.2130012)
social media crisis communication
Li, Xinwei, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Zeng, Wenjuan, Tse, Ying Kei and Chan, Hing Kai (2022) Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services, 70:103157. pp. 1-15. ISSN 0969-6989 (Print), 1873-1384 (Online) (doi:10.1016/j.jretconser.2022.103157)
supermarket retailers
Li, Xinwei, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Zeng, Wenjuan, Tse, Ying Kei and Chan, Hing Kai (2022) Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services, 70:103157. pp. 1-15. ISSN 0969-6989 (Print), 1873-1384 (Online) (doi:10.1016/j.jretconser.2022.103157)
sustainability
Li, Xinwei, Zeng, Wenjuan and Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731 (2022) The moderating role of IT capability on Green Innovation and ambidexterity: towards a corporate sustainable development. Sustainability, 14 (24):16767. pp. 1-20. ISSN 2071-1050 (Online) (doi:10.3390/su142416767)
sustainability fraud
Ding, Juling, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Tse, Ying Kei, Lin, Kuo-Yi and Zhang, Minhao (2023) Customer opinions mining through social media: insights from sustainability fraud crisis - Volkswagen emissions scandal. Enterprise Information Systems, 17 (8):2130012. ISSN 1751-7575 (Print), 1751-7583 (Online) (doi:10.1080/17517575.2022.2130012)
text-mining
Li, Xinwei, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Zeng, Wenjuan, Tse, Ying Kei and Chan, Hing Kai (2022) Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services, 70:103157. pp. 1-15. ISSN 0969-6989 (Print), 1873-1384 (Online) (doi:10.1016/j.jretconser.2022.103157)
time series
Ding, Juling, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Tse, Ying Kei, Lin, Kuo-Yi and Zhang, Minhao (2023) Customer opinions mining through social media: insights from sustainability fraud crisis - Volkswagen emissions scandal. Enterprise Information Systems, 17 (8):2130012. ISSN 1751-7575 (Print), 1751-7583 (Online) (doi:10.1080/17517575.2022.2130012)