Items where Author is "Tsang, Albert H.C."
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Adebanjo, Dotun 
ORCID: https://orcid.org/0000-0003-4845-9411 and Liu, Yun
(2008)
The impact of new and emerging technologies on customer relationships and satisfaction.
In: ICQR 2007: Proceedings of the Fifth International Conference on Quality and Reliability 2007.
Research Publications, Singapore, pp. 256-261.
ISBN 9789810593896