Items where Author is "Svotwa, Tendai Douglas"

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Africa African Business Schools Association of African Business Schools attitude toward entrepreneurship behavioural intentions Black Friday business success factors calculative commitment challenges collateral consumer protection consumerism Covid-19 customer delight customer loyalty customer satisfaction customer value customer-perceived value delight delight affective commitment delivery skills digital financial inclusion digital services engineering and manufacturing SMEs entrepreneurial ability entrepreneurial education entrepreneurial intention entrepreneurial intentions entrepreneurial self-efficacy entrepreneurship environment financial education financial exclusion financial inclusion financial institutions financial literacy financing Generation Y customers grounded theory innovative management innovative practices interoperability joy locus of control loyalty medium and small enterprises micro mobile money need for achievement neo institutional theory online learning organisational performance owner-managers perceive value perceived access to finance perceived employee service delivery skills perceived value performance expectancy policy policymakers poverty alleviation private equity referral intention regulatory framework resource-based view risk-taking propensity rural communities SADC satisfaction self-confidence service quality surprise small and medium enterprises SMEs social convenience social enterprise social influence socio-economic challenges socio-economic transformation South Africa Southern African development community Stimulus-Organism-Response strategic human resource management surprise Sustainable Development Goals talent management theory of planned behaviour trust venture capital VUCA context wellness/wellbeing young adults youth youth empowerment Zimbabwe

Number of items: 123.

Africa

Svotwa, Tendai Douglas, Makanyeza, Charles and Wealth, Eukeria (2023) Chapter 10. Financial inclusion and the socio-economic agenda in Africa: evidence from Botswana, Namibia, South Africa and Zimbabwe. In: Chitimira, Howard Tafara and Warikandwa, Tapiwa Victor, (eds.) Promoting and Prioritising Financial Inclusion in Southern Africa: A contemporary law and economics perspective. Juta, Cape Town, pp. 291-319. ISBN 978-1485150169; 978-1485150510

African Business Schools

Svotwa, Tendai Douglas and Du Plessis, Yvonne (2024) African Business Schools: do they promote entrepreneurship? In: 2nd Edition of International Conference on Sustainable Business Practices in a VUCA World, 9th - 10th May, 2024, International University of Rabat, Morocco. (In Press)

Association of African Business Schools

attitude toward entrepreneurship

Svotwa, Tendai Douglas, Jaiyeoba, Olumide, Roberts-Lombard, Mornay and Makanyeza, Charles (2022) Perceived access to finance, entrepreneurial self-efficacy, attitude toward entrepreneurship, entrepreneurial ability and entrepreneurial intentions: a Botswana youth perspective. SAGE Open, 12 (2). pp. 1-18. ISSN 2158-2440 (Online) (doi:10.1177/21582440221096437)

behavioural intentions

Jaiyeoba, Olumide, Makanyeza, Charles, Roberts-Lombard, Mornay and Svotwa, Tendai Douglas (2025) Antecedents and outcome of customer delight in the banking industry in Botswana. Journal of Contemporary Management, 22 (1). pp. 26-50. ISSN 1815-7440 (doi:10.35683/jcman1098.281)

Black Friday

Svotwa, Tendai Douglas, Roberts-Lombard, Mornay and Jaiyeoba, Olumide (2020) Black Friday rituals, customer perceived value and loyalty among young adult consumers in South Africa: a Stimulus- Organism Response perspective. Cogent Business and Management, 7 (1):1793523. pp. 1-14. ISSN 2331-1975 (Online) (doi:10.1080/23311975.2020.1793523)

Jaiyeoba, Olumide, Svotwa, Tendai Douglas and Makanyeza, Charles (2020) Black Friday shopping behaviour among generation Y consumers in Botswana: an application of the stimulus-organism response theory. African Journal of Business and Economic Research, 15 (4). pp. 45-69. ISSN 1750-4554 (Print), 1750-4562 (Online) (doi:10.31920/1750-4562/2020/v15n4a3)

business success factors

Svotwa, Tendai Douglas and Du Plessis, Yvonne (2023) Business factors contributing to Zimbabwean Small and Medium Enterprises’ hostile survival: a qualitative study. In: 7th Biennial Conference: Transforming Organizations in the Digital Era: Dignity, Justice and Prosperity in Africa, 8th - 10th Jan, 2024, Stellenbosch University, Cape Town, South Africa. (Unpublished)

calculative commitment

Roberts-Lombard, Mornay, Makanyeza, Charles, Jaiyeoba, Olumide and Svotwa, Tendai Douglas (2024) Revisiting the delight-loyalty link in a retail banking context-an emerging marketing perspective. African Journal of Economic and Management Studies. ISSN 2040-0705 (doi:10.1108/AJEMS-06-2023-0211)

challenges

Aitana, Christine S. and Svotwa, Tendai Douglas (2024) Challenges facing Micro, Small and Medium Enterprises in accessing private equity and venture capital financing in Windhoek, Namibia. In: 17th International Business Conference (IBC). North-West University, South Africa, pp. 545-568. ISBN 978-079612665

Makanyeza, Charles, Wealth, Eukeria and Svotwa, Tendai Douglas (2023) Financial inclusion challenges and prospects during the Covid-19 pandemic: insights from Botswana, Namibia, South Africa and Zimbabwe. In: Chitimira, Howard and Warikandwa, Tapiwa Victor, (eds.) Financial Inclusion and Digital Transformation Regulatory Practices In Selected SADC Countries. Ius Gentium: Comparative Perspectives on Law and Justice 106. Ius Gentium: Comparative Perspectives on Law and Justice (106). Springer, Switzerland, pp. 275-287. ISBN 978-3031238635 (doi:10.1007/978-3-031-23863-5_13)

collateral

Svotwa, Tendai Douglas, Makanyeza, Charles and Wealth, Eukeria (2023) Advancing financial inclusion for women in Botswana, Namibia, South Africa and Zimbabwe. In: Chitimira, Howard and Warikandwa, Tapiwa Victor, (eds.) Financial Inclusion Regulatory Practices in SADC: Addressing Prospects and Challenges in the 21st Century. Routledge Studies on Law in Africa . Routledge - Taylor & Francis, Abington, Oxon; London; New York, pp. 128-145. ISBN 978-1003369400; 978-1032439150; 978-1032439167; 1032439157 (doi:10.4324/9781003369400-8)

consumer protection

Makanyeza, Charles, Svotwa, Tendai Douglas and Wealth, Eukeria (2023) Chapter 6. Consumer protection and financial literacy: insights from Botswana, Namibia, South Africa and Zimbabwe. In: Chitimira, Howard Tafara and Warikandwa, Tapiwa Victor, (eds.) Promoting and Prioritising Financial Inclusion in Southern Africa, A Contemporary Law and Economics Perspective. Juta, Cape Town, pp. 153-183. ISBN 978-1485150169; 978-1485150510

consumerism

Covid-19

Marandu, Edward, Mathew, Ivy Rose, Svotwa, Tendai Douglas, Machera, Robert and Jaiyeoba, Olumide (2022) Predicting students' intention to continue online learning post COVID-19 pandemic: extension of the unified theory of acceptance and usage of technology. Journal of Applied Research in Higher Education, 15 (3). pp. 681-697. ISSN 1758-1184 (Print), 2050-7003 (Online) (doi:10.1108/JARHE-02-2022-0061)

customer delight

Jaiyeoba, Olumide, Svotwa, Tendai Douglas and Roberts-Lombard, Mornay (2020) Precursors and outcome of customer satisfaction/ delight in business-to-consumer relationships in Botswana. South African Journal of Business Management, 51 (1):a1809. pp. 1-11. ISSN 2078-5976 (Online) (doi:10.4102/sajbm.v51i1.1809)

customer loyalty

customer satisfaction

customer value

customer-perceived value

delight

Svotwa, Tendai Douglas, Makanyeza, Charles, Mornay, Roberts-Lombard and Jaiyeoba, Olumide (2023) A relationship marketing perspective on delight, its antecedents and outcomes in a banking context. European Business Review, 35 (3). pp. 306-336. ISSN 0955-534X (Online) (doi:10.1108/EBR-09-2022-0170)

delight affective commitment

delivery skills

digital financial inclusion

Svotwa, Tendai Douglas, Makanyeza, Charles and Wealth, Eukeria (2023) Exploring digital financial inclusion strategies for urban and rural communities in Botswana, Namibia, South Africa and Zimbabwe. In: Chitimira, Howard and Warikandwa, Tapiwa Victor, (eds.) Financial Inclusion and Digital Transformation Regulatory Practices In Selected SADC Countries Ius Gentium: Perspectives on Law and Justice 106. us Gentium: Comparative Perspectives on Law and Justice (IUSGENT, volume 106), 106 (106). Springer, Cham, Switzerland, pp. 161-179. ISBN 978-3031238635; 978-3031238659; 978-3031238628 (doi:10.1007/978-3-031-23863-5_8)

digital services

engineering and manufacturing SMEs

entrepreneurial ability

entrepreneurial education

entrepreneurial intention

Svotwa, Tendai Douglas, Roberts-Lombard, Mornay and Jaiyeoba, Olumide (2019) Predicting entrepreneurial intentions from entrepreneurial self-efficacy and entrepreneurs’ personal characteristics: a Botswana perspective. In: International Conference on Business and Management Dynamics (ICBMD-2019). Managing business competitiveness in times of globalization . Cape Peninsula University of Technology, Cape Town, South Africa, pp. 384-396. ISBN 978-1928396178

entrepreneurial intentions

entrepreneurial self-efficacy

entrepreneurship

environment

Svotwa, Tendai Douglas, Mswaka, Walter and Phera, Petty (2025) Understanding the nature of social enterprise in Africa: insights from Zimbabwe. Journal of Small Business and Entrepreneurship. pp. 1-22. ISSN 0827-6331 (Print), 2169-2610 (Online) (doi:10.1080/08276331.2025.2503120)

financial education

Wealth, Eukeria, Svotwa, Tendai Douglas and Makanyeza, Charles (2023) Impact of financial education literacy and financial inclusion in Namibia. In: Chitimira, Howard and Warikandwa, Victor Tapiwa, (eds.) Financial Inclusion Regulatory Practices in SADC: Addressing Prospects and Challenges in the 21st Century. Routledge Studies on Law in Africa . Routledge - Taylor & Francis, Abington, Oxon; London; New York, pp. 76-89. ISBN 978-1003369400; 978-1032439150; 978-1032439167; 1032439157 (doi:10.4324/9781003369400-5)

financial exclusion

financial inclusion

Wealth, Eukeria, Makanyeza, Charles and Svotwa, Tendai Douglas (2023) Chapter 3. Challenges and prospects of mobile money in promoting financial inclusion in Botswana, Namibia, South Africa and Zimbabwe. In: Chitimira, Howard Tafara and Warikandwa, Tapiwa Victor, (eds.) Promoting and Prioritising Financial Inclusion in Southern Africa, A Contemporary Law and Economics Perspective. Juta, Cape Town, pp. 77-105. ISBN 978-1485150169; 978-1485150510

Wealth, Eukeria, Svotwa, Tendai Douglas and Makanyeza, Charles (2023) Financial inclusion and youth empowerment in Botswana, Namibia, South Africa and Zimbabwe. In: Chitimira, Howard and Warikandwa, Victor Tapiwa, (eds.) Financial Inclusion Regulatory Practices in SADC: Addressing Prospects and Challenges in the 21st Century. Routledge Studies on Law in Africa . Routledge, Abington, Oxon; London; New York, pp. 208-223. ISBN 978-1003369400; 978-1032439150; 978-1032439167; 1032439157 (doi:10.4324/9781003369400-12)

Svotwa, Tendai Douglas, Wealth, Eukeria and Makanyeza, Charles (2023) Policy and regulatory frameworks for financial inclusion in South Africa, Botswana, Namibia and Zimbabwe. In: Chitimira, Howard and Warikandwa, Tapiwa Victor, (eds.) Financial Inclusion and Digital Transformation Regulatory Practices in Selected SADC Countries. Ius Gentium: Comparative Perspectives on Law and Justice (IUSGENT, volume 106), 106 . Springer, Cham, Switzerland, pp. 351-374. ISBN 978-3031238635; 978-3031238659; 978-3031238628 (doi:10.1007/978-3-031-23863-5_16)

financial institutions

financial literacy

financing

Generation Y customers

grounded theory

innovative management

Kapambwe, Moono, Jaiyeoba, Olumide, Svotwa, Tendai Douglas and Roberts-Lombard, Mornay (2022) Antecedents and outcome of innovative practices among small and medium enterprise service firms in Botswana. In: IBC 2021: 14th International Business Conference (IBC) Proceedings. North-West University, Potchefstroom, South Africa, pp. 342-357. ISBN 978-0620959339

innovative practices

interoperability

joy

locus of control

loyalty

medium and small enterprises

micro

mobile money

need for achievement

neo institutional theory

online learning

organisational performance

owner-managers

perceive value

perceived access to finance

perceived employee service delivery skills

perceived value

performance expectancy

policy

policymakers

poverty alleviation

private equity

referral intention

regulatory framework

resource-based view

risk-taking propensity

rural communities

SADC

satisfaction

self-confidence

service quality surprise

small and medium enterprises

SMEs

social convenience

social enterprise

social influence

socio-economic challenges

socio-economic transformation

South Africa

Nzonzo, Jennifer, C., Du Plessis, Yvonne and Svotwa, Tendai Douglas (2022) Redefining human resource management's strategic role in a VUCA world: a talent wellness perspective. In: Africa Academy of Management: Management Praxis in the African Context: Sustainability, Responsibility and Ethics. Proceedings of the 6th Biennial Conference of the Africa Academy of Management, German University in Cairo (GUC), Cairo, 8th -11th Jan, 2023. 6th Biennial Conference of the Africa Academy of Management . Africa Academy of Management, Greensboro, NC, USA, pp. 209-230. ISBN 978-0991065042