Chatzoglou, Prodromos D. and Sarigiannidis, Lazaros (2009) Business outsourcing and organisational performance: the case of the Greek hotel industry. International Journal of Services Technology and Management, 11 (2). pp. 105-127. ISSN 1460-6720 (Print), 1741-525X (Online) (doi:10.1504/IJSTM.2009.022520)