Al Nuseirat, A., El Kahlout, Z., Abbas, A., Adebanjo, D. ORCID: 0000-0003-4845-9411 , Punnakitikashem, P. and Mann, R. (2019) An analysis of a structured benchmarking project: the case of Dubai Electricity and Water Authority’s benchmarking project. Benchmarking: An International Journal, 26 (5). ISSN 1463-5771 (doi:https://doi.org/10.1108/BIJ-02-2018-0032)

Punnakitikashem, P., Laosirihongthong, T., Adebanjo, D. ORCID: 0000-0003-4845-9411 and McLean, M.W. (2009) TQM and organizational management practices: Are they really complementary? In: IEEM 2009. IEEE International Conference on Industrial Engineering and Engineering Management, 2009. IEEE, Piscataway, NJ, USA, pp. 1185-1189. ISBN 978-1-4244-4869-2 (doi:https://doi.org/10.1109/IEEM.2009.5372982)