Items where Author is "Norton, Andrew Lawson"
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benefits realisation
Norton, Andrew Lawson, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2012) Delivering training for highly demanding information systems. European Journal of Training and Development, 36 (6). pp. 646-662. ISSN 2046-9012 (doi:https://doi.org/10.1108/03090591211245530)
critical success factors
Norton, Andrew Lawson, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2012) Delivering training for highly demanding information systems. European Journal of Training and Development, 36 (6). pp. 646-662. ISSN 2046-9012 (doi:https://doi.org/10.1108/03090591211245530)
customer relationship management
Norton, Andrew Lawson, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2012) Delivering training for highly demanding information systems. European Journal of Training and Development, 36 (6). pp. 646-662. ISSN 2046-9012 (doi:https://doi.org/10.1108/03090591211245530)
ERPII implementation
Norton, Andrew Lawson, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2012) Delivering training for highly demanding information systems. European Journal of Training and Development, 36 (6). pp. 646-662. ISSN 2046-9012 (doi:https://doi.org/10.1108/03090591211245530)
ERPII implementation training
Norton, Andrew Lawson, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2012) Delivering training for highly demanding information systems. European Journal of Training and Development, 36 (6). pp. 646-662. ISSN 2046-9012 (doi:https://doi.org/10.1108/03090591211245530)
implementation lifecycle
Norton, Andrew Lawson, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2012) Delivering training for highly demanding information systems. European Journal of Training and Development, 36 (6). pp. 646-662. ISSN 2046-9012 (doi:https://doi.org/10.1108/03090591211245530)
training requirements
Norton, Andrew Lawson, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2012) Delivering training for highly demanding information systems. European Journal of Training and Development, 36 (6). pp. 646-662. ISSN 2046-9012 (doi:https://doi.org/10.1108/03090591211245530)