benefits realization

Norton, Andrew Lawrence, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2013) Ensuring benefits realisation from ERP II: the CSF phasing model. Journal of Enterprise Information Management, 26 (3). pp. 218-234. ISSN 1741-0398 (doi:10.1108/17410391311325207)

critical pathway

Norton, Andrew Lawrence, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2013) Ensuring benefits realisation from ERP II: the CSF phasing model. Journal of Enterprise Information Management, 26 (3). pp. 218-234. ISSN 1741-0398 (doi:10.1108/17410391311325207)

critical success factors

Norton, Andrew Lawrence, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2013) Ensuring benefits realisation from ERP II: the CSF phasing model. Journal of Enterprise Information Management, 26 (3). pp. 218-234. ISSN 1741-0398 (doi:10.1108/17410391311325207)

customer relationship management

Norton, Andrew Lawrence, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2013) Ensuring benefits realisation from ERP II: the CSF phasing model. Journal of Enterprise Information Management, 26 (3). pp. 218-234. ISSN 1741-0398 (doi:10.1108/17410391311325207)

ERPII implementation

Norton, Andrew Lawrence, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2013) Ensuring benefits realisation from ERP II: the CSF phasing model. Journal of Enterprise Information Management, 26 (3). pp. 218-234. ISSN 1741-0398 (doi:10.1108/17410391311325207)

implementation lifecycle

Norton, Andrew Lawrence, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2013) Ensuring benefits realisation from ERP II: the CSF phasing model. Journal of Enterprise Information Management, 26 (3). pp. 218-234. ISSN 1741-0398 (doi:10.1108/17410391311325207)