call centres

Wise, Sarah, Smith, Chris, Valsecchi, Raffaella, Mueller, Frank and Gabe, Jonathan (2007) Controlling working time in the ward and on the line. Employee Relations, 29 (4). pp. 352-366. ISSN 0142-5455 (doi:10.1108/01425450710759190)

Smith, Chris, Valsecchi, Raffaella, Mueller, Frank, Elston, Mary Ann and Gabe, Jonathan (2006) New knowledge and new constraints: the case of NHS Direct. In: The First International Conference on Organizational Learning, Knowledge and Capabilities (OLKC 1), 20-22 Mar 2006, University of Warwick, UK. (Unpublished)

health advisory service

Smith, Chris, Valsecchi, Raffaella, Mueller, Frank, Elston, Mary Ann and Gabe, Jonathan (2006) New knowledge and new constraints: the case of NHS Direct. In: The First International Conference on Organizational Learning, Knowledge and Capabilities (OLKC 1), 20-22 Mar 2006, University of Warwick, UK. (Unpublished)

hours of work

Wise, Sarah, Smith, Chris, Valsecchi, Raffaella, Mueller, Frank and Gabe, Jonathan (2007) Controlling working time in the ward and on the line. Employee Relations, 29 (4). pp. 352-366. ISSN 0142-5455 (doi:10.1108/01425450710759190)

National Health Service

Wise, Sarah, Smith, Chris, Valsecchi, Raffaella, Mueller, Frank and Gabe, Jonathan (2007) Controlling working time in the ward and on the line. Employee Relations, 29 (4). pp. 352-366. ISSN 0142-5455 (doi:10.1108/01425450710759190)

NHS Direct

Smith, Chris, Valsecchi, Raffaella, Mueller, Frank, Elston, Mary Ann and Gabe, Jonathan (2006) New knowledge and new constraints: the case of NHS Direct. In: The First International Conference on Organizational Learning, Knowledge and Capabilities (OLKC 1), 20-22 Mar 2006, University of Warwick, UK. (Unpublished)

nursing

Wise, Sarah, Smith, Chris, Valsecchi, Raffaella, Mueller, Frank and Gabe, Jonathan (2007) Controlling working time in the ward and on the line. Employee Relations, 29 (4). pp. 352-366. ISSN 0142-5455 (doi:10.1108/01425450710759190)

Smith, Chris, Wise, Sarah, Gabe, Jonathan, Mueller, Frank and Valsecchi, Raffaella (2006) Work-life borders in the ward and on the line: the case of nurses in the UK. In: ACREW Conference 2006 - Socially responsive, socially responsible approaches to employment and work, 1-4 Jul 2006, Monash University Prato Centre, Tuscany, Italy. (Unpublished)

Scotland

Wise, Sarah, Smith, Chris, Valsecchi, Raffaella, Mueller, Frank and Gabe, Jonathan (2007) Controlling working time in the ward and on the line. Employee Relations, 29 (4). pp. 352-366. ISSN 0142-5455 (doi:10.1108/01425450710759190)

team working

Wise, Sarah, Smith, Chris, Valsecchi, Raffaella, Mueller, Frank and Gabe, Jonathan (2007) Controlling working time in the ward and on the line. Employee Relations, 29 (4). pp. 352-366. ISSN 0142-5455 (doi:10.1108/01425450710759190)

tele-nursing

Smith, Chris, Valsecchi, Raffaella, Mueller, Frank, Elston, Mary Ann and Gabe, Jonathan (2006) New knowledge and new constraints: the case of NHS Direct. In: The First International Conference on Organizational Learning, Knowledge and Capabilities (OLKC 1), 20-22 Mar 2006, University of Warwick, UK. (Unpublished)