ambidexterity

Li, Xinwei, Zeng, Wenjuan and Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731 (2022) The moderating role of IT capability on Green Innovation and ambidexterity: towards a corporate sustainable development. Sustainability, 14 (24):16767. pp. 1-20. ISSN 2071-1050 (Online) (doi:10.3390/su142416767)

crisis management

Li, Xinwei, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Zeng, Wenjuan, Tse, Ying Kei and Chan, Hing Kai (2022) Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services, 70:103157. pp. 1-15. ISSN 0969-6989 (Print), 1873-1384 (Online) (doi:10.1016/j.jretconser.2022.103157)

green innovation

Li, Xinwei, Zeng, Wenjuan and Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731 (2022) The moderating role of IT capability on Green Innovation and ambidexterity: towards a corporate sustainable development. Sustainability, 14 (24):16767. pp. 1-20. ISSN 2071-1050 (Online) (doi:10.3390/su142416767)

information processing theory

Li, Xinwei, Zeng, Wenjuan and Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731 (2022) The moderating role of IT capability on Green Innovation and ambidexterity: towards a corporate sustainable development. Sustainability, 14 (24):16767. pp. 1-20. ISSN 2071-1050 (Online) (doi:10.3390/su142416767)

information technology

Li, Xinwei, Zeng, Wenjuan and Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731 (2022) The moderating role of IT capability on Green Innovation and ambidexterity: towards a corporate sustainable development. Sustainability, 14 (24):16767. pp. 1-20. ISSN 2071-1050 (Online) (doi:10.3390/su142416767)

IT capability

Li, Xinwei, Zeng, Wenjuan and Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731 (2022) The moderating role of IT capability on Green Innovation and ambidexterity: towards a corporate sustainable development. Sustainability, 14 (24):16767. pp. 1-20. ISSN 2071-1050 (Online) (doi:10.3390/su142416767)

service quality

Li, Xinwei, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Zeng, Wenjuan, Tse, Ying Kei and Chan, Hing Kai (2022) Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services, 70:103157. pp. 1-15. ISSN 0969-6989 (Print), 1873-1384 (Online) (doi:10.1016/j.jretconser.2022.103157)

social media crisis communication

Li, Xinwei, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Zeng, Wenjuan, Tse, Ying Kei and Chan, Hing Kai (2022) Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services, 70:103157. pp. 1-15. ISSN 0969-6989 (Print), 1873-1384 (Online) (doi:10.1016/j.jretconser.2022.103157)

supermarket retailers

Li, Xinwei, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Zeng, Wenjuan, Tse, Ying Kei and Chan, Hing Kai (2022) Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services, 70:103157. pp. 1-15. ISSN 0969-6989 (Print), 1873-1384 (Online) (doi:10.1016/j.jretconser.2022.103157)

sustainability

Li, Xinwei, Zeng, Wenjuan and Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731 (2022) The moderating role of IT capability on Green Innovation and ambidexterity: towards a corporate sustainable development. Sustainability, 14 (24):16767. pp. 1-20. ISSN 2071-1050 (Online) (doi:10.3390/su142416767)

text-mining

Li, Xinwei, Xu, Mao (Maggie) ORCID: https://orcid.org/0000-0003-3455-7731, Zeng, Wenjuan, Tse, Ying Kei and Chan, Hing Kai (2022) Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services, 70:103157. pp. 1-15. ISSN 0969-6989 (Print), 1873-1384 (Online) (doi:10.1016/j.jretconser.2022.103157)