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Items where Author is "Le, Thuy An Dang"

Items where Author is "Le, Thuy An Dang"

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Article

Duong, Quang ORCID logoORCID: https://orcid.org/0000-0003-2108-2976, Zhou, Li ORCID logoORCID: https://orcid.org/0000-0001-7132-5935, Meng, Meng, Le, Thuy An Dang and Nguyen, Duy Tiep (2025) Striking the right balance: customising return policy leniency for managing customer online return proclivity and satisfaction. Journal of Retailing and Consumer Services, 85:104315. ISSN 0969-6989 (Print), 1873-1384 (Online) (doi:10.1016/j.jretconser.2025.104315)

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