British Museum

Lamb, Yasmin, Cai, Wenjie ORCID: 0000-0002-1505-7240 and McKenna, Brad (2020) Exploring the complexity of the individualistic culture through social exchange in online reviews. International Journal of Information Management, 54:102198. ISSN 0268-4012 (doi:https://doi.org/10.1016/j.ijinfomgt.2020.102198)

cultural dimensions

Lamb, Yasmin, Cai, Wenjie ORCID: 0000-0002-1505-7240 and McKenna, Brad (2020) Exploring the complexity of the individualistic culture through social exchange in online reviews. International Journal of Information Management, 54:102198. ISSN 0268-4012 (doi:https://doi.org/10.1016/j.ijinfomgt.2020.102198)

motivations

Lamb, Yasmin, Cai, Wenjie ORCID: 0000-0002-1505-7240 and McKenna, Brad (2020) Exploring the complexity of the individualistic culture through social exchange in online reviews. International Journal of Information Management, 54:102198. ISSN 0268-4012 (doi:https://doi.org/10.1016/j.ijinfomgt.2020.102198)

online reviews

Lamb, Yasmin, Cai, Wenjie ORCID: 0000-0002-1505-7240 and McKenna, Brad (2020) Exploring the complexity of the individualistic culture through social exchange in online reviews. International Journal of Information Management, 54:102198. ISSN 0268-4012 (doi:https://doi.org/10.1016/j.ijinfomgt.2020.102198)

service expectations

Lamb, Yasmin, Cai, Wenjie ORCID: 0000-0002-1505-7240 and McKenna, Brad (2020) Exploring the complexity of the individualistic culture through social exchange in online reviews. International Journal of Information Management, 54:102198. ISSN 0268-4012 (doi:https://doi.org/10.1016/j.ijinfomgt.2020.102198)

social exchange theory

Lamb, Yasmin, Cai, Wenjie ORCID: 0000-0002-1505-7240 and McKenna, Brad (2020) Exploring the complexity of the individualistic culture through social exchange in online reviews. International Journal of Information Management, 54:102198. ISSN 0268-4012 (doi:https://doi.org/10.1016/j.ijinfomgt.2020.102198)