Skip navigation

Items where Author is "Ladhari, Riadh"

Items where Author is "Ladhari, Riadh"

[up] Up a level
Group by: Item Type | Uncontrolled Keywords | No Grouping
Artificial Intelligence customer experience customer satisfaction digital transformation e-reputation human–robot interaction Industry 4.0 Industry 5.0 service robots workforce transformation
Number of items: 10.

Artificial Intelligence

Borghi, Matteo and Ratcharak, Phatcharasiri ORCID logoORCID: https://orcid.org/0000-0002-0421-3332 (2025) Service robots in marketing: impacts on customer experience, workforce dynamics, and satisfaction. In: Ladhari, Riadh, (ed.) Encyclopedia of Artificial Intelligence in Marketing. Springer, Cham, Switzerland, pp. 1-10. ISBN 978-3031753169 (doi:10.1007/978-3-031-75316-9_72-1)

customer experience

Borghi, Matteo and Ratcharak, Phatcharasiri ORCID logoORCID: https://orcid.org/0000-0002-0421-3332 (2025) Service robots in marketing: impacts on customer experience, workforce dynamics, and satisfaction. In: Ladhari, Riadh, (ed.) Encyclopedia of Artificial Intelligence in Marketing. Springer, Cham, Switzerland, pp. 1-10. ISBN 978-3031753169 (doi:10.1007/978-3-031-75316-9_72-1)

customer satisfaction

Borghi, Matteo and Ratcharak, Phatcharasiri ORCID logoORCID: https://orcid.org/0000-0002-0421-3332 (2025) Service robots in marketing: impacts on customer experience, workforce dynamics, and satisfaction. In: Ladhari, Riadh, (ed.) Encyclopedia of Artificial Intelligence in Marketing. Springer, Cham, Switzerland, pp. 1-10. ISBN 978-3031753169 (doi:10.1007/978-3-031-75316-9_72-1)

digital transformation

Borghi, Matteo and Ratcharak, Phatcharasiri ORCID logoORCID: https://orcid.org/0000-0002-0421-3332 (2025) Service robots in marketing: impacts on customer experience, workforce dynamics, and satisfaction. In: Ladhari, Riadh, (ed.) Encyclopedia of Artificial Intelligence in Marketing. Springer, Cham, Switzerland, pp. 1-10. ISBN 978-3031753169 (doi:10.1007/978-3-031-75316-9_72-1)

e-reputation

Borghi, Matteo and Ratcharak, Phatcharasiri ORCID logoORCID: https://orcid.org/0000-0002-0421-3332 (2025) Service robots in marketing: impacts on customer experience, workforce dynamics, and satisfaction. In: Ladhari, Riadh, (ed.) Encyclopedia of Artificial Intelligence in Marketing. Springer, Cham, Switzerland, pp. 1-10. ISBN 978-3031753169 (doi:10.1007/978-3-031-75316-9_72-1)

human–robot interaction

Borghi, Matteo and Ratcharak, Phatcharasiri ORCID logoORCID: https://orcid.org/0000-0002-0421-3332 (2025) Service robots in marketing: impacts on customer experience, workforce dynamics, and satisfaction. In: Ladhari, Riadh, (ed.) Encyclopedia of Artificial Intelligence in Marketing. Springer, Cham, Switzerland, pp. 1-10. ISBN 978-3031753169 (doi:10.1007/978-3-031-75316-9_72-1)

Industry 4.0

Borghi, Matteo and Ratcharak, Phatcharasiri ORCID logoORCID: https://orcid.org/0000-0002-0421-3332 (2025) Service robots in marketing: impacts on customer experience, workforce dynamics, and satisfaction. In: Ladhari, Riadh, (ed.) Encyclopedia of Artificial Intelligence in Marketing. Springer, Cham, Switzerland, pp. 1-10. ISBN 978-3031753169 (doi:10.1007/978-3-031-75316-9_72-1)

Industry 5.0

Borghi, Matteo and Ratcharak, Phatcharasiri ORCID logoORCID: https://orcid.org/0000-0002-0421-3332 (2025) Service robots in marketing: impacts on customer experience, workforce dynamics, and satisfaction. In: Ladhari, Riadh, (ed.) Encyclopedia of Artificial Intelligence in Marketing. Springer, Cham, Switzerland, pp. 1-10. ISBN 978-3031753169 (doi:10.1007/978-3-031-75316-9_72-1)

service robots

Borghi, Matteo and Ratcharak, Phatcharasiri ORCID logoORCID: https://orcid.org/0000-0002-0421-3332 (2025) Service robots in marketing: impacts on customer experience, workforce dynamics, and satisfaction. In: Ladhari, Riadh, (ed.) Encyclopedia of Artificial Intelligence in Marketing. Springer, Cham, Switzerland, pp. 1-10. ISBN 978-3031753169 (doi:10.1007/978-3-031-75316-9_72-1)

workforce transformation

Borghi, Matteo and Ratcharak, Phatcharasiri ORCID logoORCID: https://orcid.org/0000-0002-0421-3332 (2025) Service robots in marketing: impacts on customer experience, workforce dynamics, and satisfaction. In: Ladhari, Riadh, (ed.) Encyclopedia of Artificial Intelligence in Marketing. Springer, Cham, Switzerland, pp. 1-10. ISBN 978-3031753169 (doi:10.1007/978-3-031-75316-9_72-1)

This list was generated on Fri May 8 23:36:29 2026 UTC.