Items where Author is "Karjaluoto, Heikki"
artificial intelligence
Ukpabi, Dandison, Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2019)
Dual perspectives on the role of artificially intelligent
robotic virtual agents in the tourism, travel and hospitality industries.
In: 11th Annual Conference of the EuroMed Academy of Business.
Research Advancements in National and Global Business Theory and Practice
.
EuroMed Academy of Business, Valletta, Malta, pp. 1355-1367.
ISBN 978-9963711673
ISSN 2547-8516
chatbots
Ukpabi, Dandison, Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2019)
Dual perspectives on the role of artificially intelligent
robotic virtual agents in the tourism, travel and hospitality industries.
In: 11th Annual Conference of the EuroMed Academy of Business.
Research Advancements in National and Global Business Theory and Practice
.
EuroMed Academy of Business, Valletta, Malta, pp. 1355-1367.
ISBN 978-9963711673
ISSN 2547-8516
continuous usage intention
Ukpabi, Dandison, Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2018)
Influence of offline activities and customer value creation on online travel community continuance usage intention.
In: Pesonen, Juho and Neidhardt, Julia, (eds.)
Information and Communication Technologies in Tourism.
Springer, Cham, pp. 450-460.
ISBN 978-3030059392
(doi:10.1007/978-3-030-05940-8_35)
customer characteristics
Ukpabi, Dandison C., Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2019)
Customer value framework and recommendation intention: the moderating role of customer characteristics in an online travel community.
In: Information and Communication Technologies in Tourism 2020: Proceedings of the International Conference in Surrey, United Kingdom, January 08–10, 2020.
Springer, Cham, Switzerland, pp. 38-49.
ISBN 978-3030367374
(doi:10.1007/978-3-030-36737-4_4)
customer experience
Ukpabi, Dandison, Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2019)
Dual perspectives on the role of artificially intelligent
robotic virtual agents in the tourism, travel and hospitality industries.
In: 11th Annual Conference of the EuroMed Academy of Business.
Research Advancements in National and Global Business Theory and Practice
.
EuroMed Academy of Business, Valletta, Malta, pp. 1355-1367.
ISBN 978-9963711673
ISSN 2547-8516
customer value creation
Ukpabi, Dandison, Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2018)
Influence of offline activities and customer value creation on online travel community continuance usage intention.
In: Pesonen, Juho and Neidhardt, Julia, (eds.)
Information and Communication Technologies in Tourism.
Springer, Cham, pp. 450-460.
ISBN 978-3030059392
(doi:10.1007/978-3-030-05940-8_35)
customer value framework
Ukpabi, Dandison C., Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2019)
Customer value framework and recommendation intention: the moderating role of customer characteristics in an online travel community.
In: Information and Communication Technologies in Tourism 2020: Proceedings of the International Conference in Surrey, United Kingdom, January 08–10, 2020.
Springer, Cham, Switzerland, pp. 38-49.
ISBN 978-3030367374
(doi:10.1007/978-3-030-36737-4_4)
hospitality
Ukpabi, Dandison, Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2019)
Dual perspectives on the role of artificially intelligent
robotic virtual agents in the tourism, travel and hospitality industries.
In: 11th Annual Conference of the EuroMed Academy of Business.
Research Advancements in National and Global Business Theory and Practice
.
EuroMed Academy of Business, Valletta, Malta, pp. 1355-1367.
ISBN 978-9963711673
ISSN 2547-8516
offline activities
Ukpabi, Dandison, Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2018)
Influence of offline activities and customer value creation on online travel community continuance usage intention.
In: Pesonen, Juho and Neidhardt, Julia, (eds.)
Information and Communication Technologies in Tourism.
Springer, Cham, pp. 450-460.
ISBN 978-3030059392
(doi:10.1007/978-3-030-05940-8_35)
Online reviews
Ukpabi, Dandison, Olaleye, Sunday, Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842 and Karjaluoto, Heikki
(2017)
Insights into online reviews of hotel service attributes: A cross-national study of selected countries in Africa.
In: Stangl, Brigitte and Pesonen, Juho, (eds.)
Information and Communication Technologies in Tourism 2018: Proceedings of the International Conference in Jönköping, Sweden, January 24-26, 2018.
Springer, Cham, pp. 243-256.
ISBN 978-3319729220
(doi:10.1007/978-3-319-72923-7_19)
online travel community
Ukpabi, Dandison C., Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2019)
Customer value framework and recommendation intention: the moderating role of customer characteristics in an online travel community.
In: Information and Communication Technologies in Tourism 2020: Proceedings of the International Conference in Surrey, United Kingdom, January 08–10, 2020.
Springer, Cham, Switzerland, pp. 38-49.
ISBN 978-3030367374
(doi:10.1007/978-3-030-36737-4_4)
privacy
Ukpabi, Dandison, Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2019)
Dual perspectives on the role of artificially intelligent
robotic virtual agents in the tourism, travel and hospitality industries.
In: 11th Annual Conference of the EuroMed Academy of Business.
Research Advancements in National and Global Business Theory and Practice
.
EuroMed Academy of Business, Valletta, Malta, pp. 1355-1367.
ISBN 978-9963711673
ISSN 2547-8516
recommendation intention
Ukpabi, Dandison C., Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2019)
Customer value framework and recommendation intention: the moderating role of customer characteristics in an online travel community.
In: Information and Communication Technologies in Tourism 2020: Proceedings of the International Conference in Surrey, United Kingdom, January 08–10, 2020.
Springer, Cham, Switzerland, pp. 38-49.
ISBN 978-3030367374
(doi:10.1007/978-3-030-36737-4_4)
recommender systems
Ukpabi, Dandison, Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2019)
Dual perspectives on the role of artificially intelligent
robotic virtual agents in the tourism, travel and hospitality industries.
In: 11th Annual Conference of the EuroMed Academy of Business.
Research Advancements in National and Global Business Theory and Practice
.
EuroMed Academy of Business, Valletta, Malta, pp. 1355-1367.
ISBN 978-9963711673
ISSN 2547-8516
Revisit
Ukpabi, Dandison, Olaleye, Sunday, Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842 and Karjaluoto, Heikki
(2017)
Insights into online reviews of hotel service attributes: A cross-national study of selected countries in Africa.
In: Stangl, Brigitte and Pesonen, Juho, (eds.)
Information and Communication Technologies in Tourism 2018: Proceedings of the International Conference in Jönköping, Sweden, January 24-26, 2018.
Springer, Cham, pp. 243-256.
ISBN 978-3319729220
(doi:10.1007/978-3-319-72923-7_19)
robots
Ukpabi, Dandison, Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2019)
Dual perspectives on the role of artificially intelligent
robotic virtual agents in the tourism, travel and hospitality industries.
In: 11th Annual Conference of the EuroMed Academy of Business.
Research Advancements in National and Global Business Theory and Practice
.
EuroMed Academy of Business, Valletta, Malta, pp. 1355-1367.
ISBN 978-9963711673
ISSN 2547-8516
Security
Ukpabi, Dandison, Olaleye, Sunday, Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842 and Karjaluoto, Heikki
(2017)
Insights into online reviews of hotel service attributes: A cross-national study of selected countries in Africa.
In: Stangl, Brigitte and Pesonen, Juho, (eds.)
Information and Communication Technologies in Tourism 2018: Proceedings of the International Conference in Jönköping, Sweden, January 24-26, 2018.
Springer, Cham, pp. 243-256.
ISBN 978-3319729220
(doi:10.1007/978-3-319-72923-7_19)
Service attributes
Ukpabi, Dandison, Olaleye, Sunday, Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842 and Karjaluoto, Heikki
(2017)
Insights into online reviews of hotel service attributes: A cross-national study of selected countries in Africa.
In: Stangl, Brigitte and Pesonen, Juho, (eds.)
Information and Communication Technologies in Tourism 2018: Proceedings of the International Conference in Jönköping, Sweden, January 24-26, 2018.
Springer, Cham, pp. 243-256.
ISBN 978-3319729220
(doi:10.1007/978-3-319-72923-7_19)
social presence
Ukpabi, Dandison, Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2018)
Influence of offline activities and customer value creation on online travel community continuance usage intention.
In: Pesonen, Juho and Neidhardt, Julia, (eds.)
Information and Communication Technologies in Tourism.
Springer, Cham, pp. 450-460.
ISBN 978-3030059392
(doi:10.1007/978-3-030-05940-8_35)
touchpoints
Ukpabi, Dandison, Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2019)
Dual perspectives on the role of artificially intelligent
robotic virtual agents in the tourism, travel and hospitality industries.
In: 11th Annual Conference of the EuroMed Academy of Business.
Research Advancements in National and Global Business Theory and Practice
.
EuroMed Academy of Business, Valletta, Malta, pp. 1355-1367.
ISBN 978-9963711673
ISSN 2547-8516
tourism
Ukpabi, Dandison, Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2019)
Dual perspectives on the role of artificially intelligent
robotic virtual agents in the tourism, travel and hospitality industries.
In: 11th Annual Conference of the EuroMed Academy of Business.
Research Advancements in National and Global Business Theory and Practice
.
EuroMed Academy of Business, Valletta, Malta, pp. 1355-1367.
ISBN 978-9963711673
ISSN 2547-8516
travel
Ukpabi, Dandison, Karjaluoto, Heikki, Olaleye, Sunday and Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842
(2019)
Dual perspectives on the role of artificially intelligent
robotic virtual agents in the tourism, travel and hospitality industries.
In: 11th Annual Conference of the EuroMed Academy of Business.
Research Advancements in National and Global Business Theory and Practice
.
EuroMed Academy of Business, Valletta, Malta, pp. 1355-1367.
ISBN 978-9963711673
ISSN 2547-8516
TripAdvisor
Ukpabi, Dandison, Olaleye, Sunday, Mogaji, Emmanuel ORCID: https://orcid.org/0000-0003-0544-4842 and Karjaluoto, Heikki
(2017)
Insights into online reviews of hotel service attributes: A cross-national study of selected countries in Africa.
In: Stangl, Brigitte and Pesonen, Juho, (eds.)
Information and Communication Technologies in Tourism 2018: Proceedings of the International Conference in Jönköping, Sweden, January 24-26, 2018.
Springer, Cham, pp. 243-256.
ISBN 978-3319729220
(doi:10.1007/978-3-319-72923-7_19)