design for accessibility The Personal Information Point

Coy, J., Keates, S. ORCID: 0000-0002-2826-672X , Clarkson, P. J., Harrison, L. J. and Robinson, P. (2001) Design for accessibility: the personal information point. In: Mail Technology: Evolution to e-Revolution. Wiley-Blackwell, Brighton, UK, pp. 159-168. ISBN 978-1-86058-327-8

user capabilities product demands

Harrison, L. J., Clarkson, P. J. and Keates, S. ORCID: 0000-0002-2826-672X (2001) Inclusive design: user capabilities and product demands. In: Design Methods for Performance and Sustainability 13th International Conference on Engineering Design - ICED 01. Iced Series, 3 (28). John Wiley & Sons, Glasgow, UK, pp. 299-306. ISBN 978-1860583568