Items where Author is "Fernandes, Jovan"
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brand experience
Fernandes, Jovan and Krolikowska-Adamczyk, Ewa ORCID: 0000-0002-0739-2110 (2023) The festival customer experience: a conceptual framework. International Journal of Event and Festival Management, 14 (1). pp. 23-40. ISSN 1758-2954 (doi:https://doi.org/10.1108/IJEFM-11-2021-0083)
customer experience
Fernandes, Jovan and Krolikowska-Adamczyk, Ewa ORCID: 0000-0002-0739-2110 (2023) The festival customer experience: a conceptual framework. International Journal of Event and Festival Management, 14 (1). pp. 23-40. ISSN 1758-2954 (doi:https://doi.org/10.1108/IJEFM-11-2021-0083)
digital environment
Fernandes, Jovan and Krolikowska-Adamczyk, Ewa ORCID: 0000-0002-0739-2110 (2023) The festival customer experience: a conceptual framework. International Journal of Event and Festival Management, 14 (1). pp. 23-40. ISSN 1758-2954 (doi:https://doi.org/10.1108/IJEFM-11-2021-0083)
event design
Fernandes, Jovan and Krolikowska-Adamczyk, Ewa ORCID: 0000-0002-0739-2110 (2023) The festival customer experience: a conceptual framework. International Journal of Event and Festival Management, 14 (1). pp. 23-40. ISSN 1758-2954 (doi:https://doi.org/10.1108/IJEFM-11-2021-0083)
festival experience
Fernandes, Jovan and Krolikowska-Adamczyk, Ewa ORCID: 0000-0002-0739-2110 (2023) The festival customer experience: a conceptual framework. International Journal of Event and Festival Management, 14 (1). pp. 23-40. ISSN 1758-2954 (doi:https://doi.org/10.1108/IJEFM-11-2021-0083)
social environment
Fernandes, Jovan and Krolikowska-Adamczyk, Ewa ORCID: 0000-0002-0739-2110 (2023) The festival customer experience: a conceptual framework. International Journal of Event and Festival Management, 14 (1). pp. 23-40. ISSN 1758-2954 (doi:https://doi.org/10.1108/IJEFM-11-2021-0083)