Dong, H., Keates, S. ORCID: https://orcid.org/0000-0002-2826-672X, Clarkson, J. and Cassim, J. (2004) 'Discounted' user research for inclusive design. In: The Home and Electronic Assistive Techology, HEAT 2004, 16-17th March 2004, York, UK.

Dong, H., Keates, S. ORCID: https://orcid.org/0000-0002-2826-672X and Clarkson, P. J. (2004) Developing and evaluating a booklet for inclusive design. In: Proceedings of the 2nd Cambridge Workshop on Universal Access and Assistive Technology (incorporating the 5th Cambridge Workshop on Rehabilitation Robotics): Designing a more inclusive world. Department of Engineering, University of Cambridge, Cambridge, UK, pp. 177-182.

Clarkson, P. J., Dong, H. and Keates, S. ORCID: https://orcid.org/0000-0002-2826-672X (2003) Adaptation of a disability severity scale for product assessment. In: DS 31: Proceedings of ICED 03, the 14th International Conference on Engineering Design, Stockholm: Industrial design engineering - applications and context. The Design Society, Stockholm, Sweden, pp. 659-660. ISBN 1-904670-00-8

Dong, H., Keates, S. ORCID: https://orcid.org/0000-0002-2826-672X and Clarkson, P. J. (2003) Designers and manufacturers' perspectives on inclusive/universal design. In: DS 31: Proceedings of ICED 03, the 14th International Conference on Engineering Design, Stockholm: Design in industry - methods and technology transfer. The Design Society, Stockholm, Sweden, pp. 511-512. ISBN 1-904670-00-8

Clarkson, P. J., Dong, H. and Keates, S. ORCID: https://orcid.org/0000-0002-2826-672X (2003) Visualising design exclusion. In: DS 31: Proceedings of ICED 03, the 14th International Conference on Engineering Design, Stockholm: Industrial design engineering - applications and context. The Design Society, Stockholm, Sweden, pp. 655-656. ISBN 1-904670-00-8

Clarkson, P. J., Keates, S., Dong, H. and Langdon, P. (2002) Understanding the range of user capabilities. In: Computer-Based Design: Engineering Design Conference 2002. Wiley, UK, pp. 303-312. ISBN 978-1860583728

Dong, H., Keates, S. ORCID: https://orcid.org/0000-0002-2826-672X and Clarkson, P. J. (2002) Inclusive design diagnosis based on the ONS scales? In: Proceedings of CWUAAT '02, 1st Cambridge Workshop on Universal Access and Assistive Technology (CWUAAT '02). Department of Engineering, University of Cambridge, Cambridge, UK, pp. 71-77.

Dong, H., Cardoso, C., Cassim, J., Keates, S. ORCID: https://orcid.org/0000-0002-2826-672X and Clarkson, P. J. (2002) Inclusive design: Reflections on design practice. [Working Paper]