attributes

Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Cheah, Jun-Hwa and Kumar, Rajinder (2024) A destination performance measurement framework: exploring the relationships among performance criteria and revisit intentions. Current Issues in Tourism. pp. 1-19. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2024.2309149)

chatbot

Chang, Yee-Shan Jennifer, Cheah, Jun-Hwa, Lim, Xin-Jean and Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 (2023) One pie, many recipes: the role of artificial intelligence chatbots in influencing Malaysian solo traveler purchase intentions. Tourism Management Perspectives, 49:101191. ISSN 2211-9736 (Print), 2211-9744 (Online) (doi:10.1016/j.tmp.2023.101191)

city tier

Gao, Ziyin, Cheah, Jun-Hwa, Lim, Xin-Jean, Liu, Yide and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2024) Reinvestigating repurchase intentions for travel apps: a comparison of China's various tiers of cities. Asia Pacific Journal of Tourism Research. pp. 1-30. ISSN 1094-1665 (Print), 1741-6507 (Online) (doi:10.1080/10941665.2024.2358340)

confidence

Chang, Yee-Chang, Cheah, Jun-Hwa, Lim, Xin-Jean, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Kennell, James ORCID: https://orcid.org/0000-0002-7877-7843 (2022) Are unmanned smart hotels du jour or are they here forever? Experiential pathway analysis of antecedents of satisfaction and loyalty. International Journal of Hospitality Management, 104:103249. ISSN 0278-4319 (doi:10.1016/j.ijhm.2022.103249)

consumption emotions

Chang, Jennifer Yee-Shan, Lim, Xin-Jean, Luo, Xi, Cheah, Jun-Hwa, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Hall, C. Michael (2024) Modelling generation Z tourists' social responsibility toward environmentally responsible behaviour: the role of eco-travel cravings. International Journal of Tourism Research, 26 (4):e2695. ISSN 1099-2340 (Print), 1522-1970 (Online) (doi:10.1002/jtr.2695)

destination performance measurement

Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Cheah, Jun-Hwa and Kumar, Rajinder (2024) A destination performance measurement framework: exploring the relationships among performance criteria and revisit intentions. Current Issues in Tourism. pp. 1-19. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2024.2309149)

destination revisit intentions

Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Cheah, Jun-Hwa and Kumar, Rajinder (2024) A destination performance measurement framework: exploring the relationships among performance criteria and revisit intentions. Current Issues in Tourism. pp. 1-19. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2024.2309149)

diffusion of innovation theory

Lim, Xin-Jean, Cheah, Jun-Hwa, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Ng, Siew Imm and Wang, Siqi (2022) Travel app shopping on smartphones: understanding the success factors influencing in-app travel purchase intentions. Tourism Review, 77 (4). pp. 1166-1185. ISSN 1660-5373 (doi:10.1108/TR-11-2021-0497)

eco-travel craving

Chang, Jennifer Yee-Shan, Lim, Xin-Jean, Luo, Xi, Cheah, Jun-Hwa, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Hall, C. Michael (2024) Modelling generation Z tourists' social responsibility toward environmentally responsible behaviour: the role of eco-travel cravings. International Journal of Tourism Research, 26 (4):e2695. ISSN 1099-2340 (Print), 1522-1970 (Online) (doi:10.1002/jtr.2695)

environmentally friendly tourism behaviours

Chang, Jennifer Yee-Shan, Lim, Xin-Jean, Luo, Xi, Cheah, Jun-Hwa, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Hall, C. Michael (2024) Modelling generation Z tourists' social responsibility toward environmentally responsible behaviour: the role of eco-travel cravings. International Journal of Tourism Research, 26 (4):e2695. ISSN 1099-2340 (Print), 1522-1970 (Online) (doi:10.1002/jtr.2695)

environmentally responsible behaviour

Chang, Jennifer Yee-Shan, Lim, Xin-Jean, Luo, Xi, Cheah, Jun-Hwa, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Hall, C. Michael (2024) Modelling generation Z tourists' social responsibility toward environmentally responsible behaviour: the role of eco-travel cravings. International Journal of Tourism Research, 26 (4):e2695. ISSN 1099-2340 (Print), 1522-1970 (Online) (doi:10.1002/jtr.2695)

experiential quality

Chang, Yee-Chang, Cheah, Jun-Hwa, Lim, Xin-Jean, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Kennell, James ORCID: https://orcid.org/0000-0002-7877-7843 (2022) Are unmanned smart hotels du jour or are they here forever? Experiential pathway analysis of antecedents of satisfaction and loyalty. International Journal of Hospitality Management, 104:103249. ISSN 0278-4319 (doi:10.1016/j.ijhm.2022.103249)

Gen Z

Chang, Jennifer Yee-Shan, Lim, Xin-Jean, Luo, Xi, Cheah, Jun-Hwa, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Hall, C. Michael (2024) Modelling generation Z tourists' social responsibility toward environmentally responsible behaviour: the role of eco-travel cravings. International Journal of Tourism Research, 26 (4):e2695. ISSN 1099-2340 (Print), 1522-1970 (Online) (doi:10.1002/jtr.2695)

importance-performance matrix analysis (IPMA)

Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Cheah, Jun-Hwa and Kumar, Rajinder (2024) A destination performance measurement framework: exploring the relationships among performance criteria and revisit intentions. Current Issues in Tourism. pp. 1-19. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2024.2309149)

inertia

Lim, Xin-Jean, Cheah, Jun-Hwa, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Ng, Siew Imm and Wang, Siqi (2022) Travel app shopping on smartphones: understanding the success factors influencing in-app travel purchase intentions. Tourism Review, 77 (4). pp. 1166-1185. ISSN 1660-5373 (doi:10.1108/TR-11-2021-0497)

loyalty

Chang, Yee-Chang, Cheah, Jun-Hwa, Lim, Xin-Jean, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Kennell, James ORCID: https://orcid.org/0000-0002-7877-7843 (2022) Are unmanned smart hotels du jour or are they here forever? Experiential pathway analysis of antecedents of satisfaction and loyalty. International Journal of Hospitality Management, 104:103249. ISSN 0278-4319 (doi:10.1016/j.ijhm.2022.103249)

motivation

Chang, Yee-Chang, Cheah, Jun-Hwa, Lim, Xin-Jean, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Kennell, James ORCID: https://orcid.org/0000-0002-7877-7843 (2022) Are unmanned smart hotels du jour or are they here forever? Experiential pathway analysis of antecedents of satisfaction and loyalty. International Journal of Hospitality Management, 104:103249. ISSN 0278-4319 (doi:10.1016/j.ijhm.2022.103249)

new tourism products

Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Cheah, Jun-Hwa and Kumar, Rajinder (2024) A destination performance measurement framework: exploring the relationships among performance criteria and revisit intentions. Current Issues in Tourism. pp. 1-19. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2024.2309149)

performance criteria

Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Cheah, Jun-Hwa and Kumar, Rajinder (2024) A destination performance measurement framework: exploring the relationships among performance criteria and revisit intentions. Current Issues in Tourism. pp. 1-19. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2024.2309149)

purchase intentions

Chang, Yee-Shan Jennifer, Cheah, Jun-Hwa, Lim, Xin-Jean and Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 (2023) One pie, many recipes: the role of artificial intelligence chatbots in influencing Malaysian solo traveler purchase intentions. Tourism Management Perspectives, 49:101191. ISSN 2211-9736 (Print), 2211-9744 (Online) (doi:10.1016/j.tmp.2023.101191)

Lim, Xin-Jean, Cheah, Jun-Hwa, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Ng, Siew Imm and Wang, Siqi (2022) Travel app shopping on smartphones: understanding the success factors influencing in-app travel purchase intentions. Tourism Review, 77 (4). pp. 1166-1185. ISSN 1660-5373 (doi:10.1108/TR-11-2021-0497)

repurchase intention

Gao, Ziyin, Cheah, Jun-Hwa, Lim, Xin-Jean, Liu, Yide and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2024) Reinvestigating repurchase intentions for travel apps: a comparison of China's various tiers of cities. Asia Pacific Journal of Tourism Research. pp. 1-30. ISSN 1094-1665 (Print), 1741-6507 (Online) (doi:10.1080/10941665.2024.2358340)

satisfaction

Chang, Yee-Chang, Cheah, Jun-Hwa, Lim, Xin-Jean, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Kennell, James ORCID: https://orcid.org/0000-0002-7877-7843 (2022) Are unmanned smart hotels du jour or are they here forever? Experiential pathway analysis of antecedents of satisfaction and loyalty. International Journal of Hospitality Management, 104:103249. ISSN 0278-4319 (doi:10.1016/j.ijhm.2022.103249)

solo travelers

Chang, Yee-Shan Jennifer, Cheah, Jun-Hwa, Lim, Xin-Jean and Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 (2023) One pie, many recipes: the role of artificial intelligence chatbots in influencing Malaysian solo traveler purchase intentions. Tourism Management Perspectives, 49:101191. ISSN 2211-9736 (Print), 2211-9744 (Online) (doi:10.1016/j.tmp.2023.101191)

structural equation modeling (SEM)

Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Cheah, Jun-Hwa and Kumar, Rajinder (2024) A destination performance measurement framework: exploring the relationships among performance criteria and revisit intentions. Current Issues in Tourism. pp. 1-19. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2024.2309149)

theory of planned behavior

Lim, Xin-Jean, Cheah, Jun-Hwa, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Ng, Siew Imm and Wang, Siqi (2022) Travel app shopping on smartphones: understanding the success factors influencing in-app travel purchase intentions. Tourism Review, 77 (4). pp. 1166-1185. ISSN 1660-5373 (doi:10.1108/TR-11-2021-0497)

tourism

Chang, Yee-Shan Jennifer, Cheah, Jun-Hwa, Lim, Xin-Jean and Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 (2023) One pie, many recipes: the role of artificial intelligence chatbots in influencing Malaysian solo traveler purchase intentions. Tourism Management Perspectives, 49:101191. ISSN 2211-9736 (Print), 2211-9744 (Online) (doi:10.1016/j.tmp.2023.101191)

Lim, Xin-Jean, Cheah, Jun-Hwa, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Ng, Siew Imm and Wang, Siqi (2022) Travel app shopping on smartphones: understanding the success factors influencing in-app travel purchase intentions. Tourism Review, 77 (4). pp. 1166-1185. ISSN 1660-5373 (doi:10.1108/TR-11-2021-0497)

travel app

Gao, Ziyin, Cheah, Jun-Hwa, Lim, Xin-Jean, Liu, Yide and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2024) Reinvestigating repurchase intentions for travel apps: a comparison of China's various tiers of cities. Asia Pacific Journal of Tourism Research. pp. 1-30. ISSN 1094-1665 (Print), 1741-6507 (Online) (doi:10.1080/10941665.2024.2358340)

travel apps

Lim, Xin-Jean, Cheah, Jun-Hwa, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Ng, Siew Imm and Wang, Siqi (2022) Travel app shopping on smartphones: understanding the success factors influencing in-app travel purchase intentions. Tourism Review, 77 (4). pp. 1166-1185. ISSN 1660-5373 (doi:10.1108/TR-11-2021-0497)

unmanned smart hotels

Chang, Yee-Chang, Cheah, Jun-Hwa, Lim, Xin-Jean, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Kennell, James ORCID: https://orcid.org/0000-0002-7877-7843 (2022) Are unmanned smart hotels du jour or are they here forever? Experiential pathway analysis of antecedents of satisfaction and loyalty. International Journal of Hospitality Management, 104:103249. ISSN 0278-4319 (doi:10.1016/j.ijhm.2022.103249)

user experience

Gao, Ziyin, Cheah, Jun-Hwa, Lim, Xin-Jean, Liu, Yide and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2024) Reinvestigating repurchase intentions for travel apps: a comparison of China's various tiers of cities. Asia Pacific Journal of Tourism Research. pp. 1-30. ISSN 1094-1665 (Print), 1741-6507 (Online) (doi:10.1080/10941665.2024.2358340)

value

Gao, Ziyin, Cheah, Jun-Hwa, Lim, Xin-Jean, Liu, Yide and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2024) Reinvestigating repurchase intentions for travel apps: a comparison of China's various tiers of cities. Asia Pacific Journal of Tourism Research. pp. 1-30. ISSN 1094-1665 (Print), 1741-6507 (Online) (doi:10.1080/10941665.2024.2358340)