Items where Author is "Bruce, Helen"
child psychology
Scott, Stephen, Humayun, Sajid ORCID: https://orcid.org/0000-0003-3849-1629, Skuse, David, Bruce, Helen, Dowdney, Linda and Mrazek, David (2011) Parenting programmes for conduct problems. Child psychology and psychiatry: frameworks for practice. John Wiley and Sons Ltd., Chichester, West Sussex; Hoboken, NJ, pp. 271-275. ISBN 9780470973820
conceptualization
Krolikowska-Adamczyk, Ewa ORCID: https://orcid.org/0000-0002-0739-2110, Bruce, Helen and Rooney, Tara (2017) Reinvigorating Relationship Marketing: A Customer Experience Perspective. In: International Colloquium on Relationship Marketing, 12-15 September 2017, Munich. (Submitted)
conduct disorder
Scott, Stephen and Humayun, Sajid ORCID: https://orcid.org/0000-0003-3849-1629 (2017) Parenting programmes for conduct problems. In: Skuse, David, Bruce, Helen and Dowdney, Linda, (eds.) Child Psychology and Psychiatry: Frameworks for Practice. Wiley-Blackwell, Oxford, pp. 387-394. ISBN 1119170184; 978-1119170181; 978-1119170204; 978-1119170198; 978-1119170235
customer experience
Krolikowska-Adamczyk, Ewa ORCID: https://orcid.org/0000-0002-0739-2110, Bruce, Helen and Rooney, Tara (2017) Reinvigorating Relationship Marketing: A Customer Experience Perspective. In: International Colloquium on Relationship Marketing, 12-15 September 2017, Munich. (Submitted)
CX
Kawaf, Fatema ORCID: https://orcid.org/0000-0002-7089-7816, Bruce, Helen, Krolikowska-Adamczyk, Ewa ORCID: https://orcid.org/0000-0002-0739-2110, Rooney, Tara and Ngwakwe, Amarachi (2022) Using screencast videography as a customer experience and journey mapping tool: a case study. In: 12th Servsig2022, 16th - 18th June 2022, Glasgow, Scotland.
Digital relationship transformation
Rooney, Tara, Krolikowska-Adamczyk, Ewa ORCID: https://orcid.org/0000-0002-0739-2110 and Bruce, Helen (2016) Digital discourses in relationship marketing literature 2006-2015 – review findings and future directions. In: 24th International Colloquium on Relationship Marketing, 6th-9th September 2016, Toulouse, France. (Submitted)
experience design
Kawaf, Fatema ORCID: https://orcid.org/0000-0002-7089-7816, Bruce, Helen, Krolikowska-Adamczyk, Ewa ORCID: https://orcid.org/0000-0002-0739-2110, Rooney, Tara and Ngwakwe, Amarachi (2022) Using screencast videography as a customer experience and journey mapping tool: a case study. In: 12th Servsig2022, 16th - 18th June 2022, Glasgow, Scotland.
intervention
Scott, Stephen and Humayun, Sajid ORCID: https://orcid.org/0000-0003-3849-1629 (2017) Parenting programmes for conduct problems. In: Skuse, David, Bruce, Helen and Dowdney, Linda, (eds.) Child Psychology and Psychiatry: Frameworks for Practice. Wiley-Blackwell, Oxford, pp. 387-394. ISBN 1119170184; 978-1119170181; 978-1119170204; 978-1119170198; 978-1119170235
Online relationships
Rooney, Tara, Krolikowska-Adamczyk, Ewa ORCID: https://orcid.org/0000-0002-0739-2110 and Bruce, Helen (2016) Digital discourses in relationship marketing literature 2006-2015 – review findings and future directions. In: 24th International Colloquium on Relationship Marketing, 6th-9th September 2016, Toulouse, France. (Submitted)
parenting
Scott, Stephen and Humayun, Sajid ORCID: https://orcid.org/0000-0003-3849-1629 (2017) Parenting programmes for conduct problems. In: Skuse, David, Bruce, Helen and Dowdney, Linda, (eds.) Child Psychology and Psychiatry: Frameworks for Practice. Wiley-Blackwell, Oxford, pp. 387-394. ISBN 1119170184; 978-1119170181; 978-1119170204; 978-1119170198; 978-1119170235
Scott, Stephen, Humayun, Sajid ORCID: https://orcid.org/0000-0003-3849-1629, Skuse, David, Bruce, Helen, Dowdney, Linda and Mrazek, David (2011) Parenting programmes for conduct problems. Child psychology and psychiatry: frameworks for practice. John Wiley and Sons Ltd., Chichester, West Sussex; Hoboken, NJ, pp. 271-275. ISBN 9780470973820
psychiatry
Scott, Stephen, Humayun, Sajid ORCID: https://orcid.org/0000-0003-3849-1629, Skuse, David, Bruce, Helen, Dowdney, Linda and Mrazek, David (2011) Parenting programmes for conduct problems. Child psychology and psychiatry: frameworks for practice. John Wiley and Sons Ltd., Chichester, West Sussex; Hoboken, NJ, pp. 271-275. ISBN 9780470973820
Relationship marketing
Krolikowska-Adamczyk, Ewa ORCID: https://orcid.org/0000-0002-0739-2110, Bruce, Helen and Rooney, Tara (2017) Reinvigorating Relationship Marketing: A Customer Experience Perspective. In: International Colloquium on Relationship Marketing, 12-15 September 2017, Munich. (Submitted)
screencast videography
Kawaf, Fatema ORCID: https://orcid.org/0000-0002-7089-7816, Bruce, Helen, Krolikowska-Adamczyk, Ewa ORCID: https://orcid.org/0000-0002-0739-2110, Rooney, Tara and Ngwakwe, Amarachi (2022) Using screencast videography as a customer experience and journey mapping tool: a case study. In: 12th Servsig2022, 16th - 18th June 2022, Glasgow, Scotland.
SMEs
Kawaf, Fatema ORCID: https://orcid.org/0000-0002-7089-7816, Bruce, Helen, Krolikowska-Adamczyk, Ewa ORCID: https://orcid.org/0000-0002-0739-2110, Rooney, Tara and Ngwakwe, Amarachi (2022) Using screencast videography as a customer experience and journey mapping tool: a case study. In: 12th Servsig2022, 16th - 18th June 2022, Glasgow, Scotland.
user experience
Kawaf, Fatema ORCID: https://orcid.org/0000-0002-7089-7816, Bruce, Helen, Krolikowska-Adamczyk, Ewa ORCID: https://orcid.org/0000-0002-0739-2110, Rooney, Tara and Ngwakwe, Amarachi (2022) Using screencast videography as a customer experience and journey mapping tool: a case study. In: 12th Servsig2022, 16th - 18th June 2022, Glasgow, Scotland.
user testing
Kawaf, Fatema ORCID: https://orcid.org/0000-0002-7089-7816, Bruce, Helen, Krolikowska-Adamczyk, Ewa ORCID: https://orcid.org/0000-0002-0739-2110, Rooney, Tara and Ngwakwe, Amarachi (2022) Using screencast videography as a customer experience and journey mapping tool: a case study. In: 12th Servsig2022, 16th - 18th June 2022, Glasgow, Scotland.
UX
Kawaf, Fatema ORCID: https://orcid.org/0000-0002-7089-7816, Bruce, Helen, Krolikowska-Adamczyk, Ewa ORCID: https://orcid.org/0000-0002-0739-2110, Rooney, Tara and Ngwakwe, Amarachi (2022) Using screencast videography as a customer experience and journey mapping tool: a case study. In: 12th Servsig2022, 16th - 18th June 2022, Glasgow, Scotland.
website improvement
Kawaf, Fatema ORCID: https://orcid.org/0000-0002-7089-7816, Bruce, Helen, Krolikowska-Adamczyk, Ewa ORCID: https://orcid.org/0000-0002-0739-2110, Rooney, Tara and Ngwakwe, Amarachi (2022) Using screencast videography as a customer experience and journey mapping tool: a case study. In: 12th Servsig2022, 16th - 18th June 2022, Glasgow, Scotland.