Autonomy; Essentials of Magnetism II scale; Nursing care quality; Nursing work environment;

Oshodi, Titilayo Olufunke, Crockett, Rachel, Bruneau, Benjamin and West, Elizabeth (2017) The nursing work environment and quality of care: a cross-sectional study using the essentials of magnetism II scale in England. Journal of Clinical Nursing, 26 (17-18). pp. 2721-2734. ISSN 0962-1067 (Print), 1365-2702 (Online) (doi:https://doi.org/10.1111/jocn.13783)

East Kent, maternity services

West, Elizabeth, Chandler, Val, Newton, Paul ORCID: 0000-0002-8525-6763 and Forsman, Anna (2012) East Kent maternity services review. Project Report. University of Greenwich, Greenwich, London, UK.

Inpatient survey; Patient experience; Patient satisfaction; Quality improvement

Reeves, Rachel and West, Elizabeth (2014) Changes in inpatients' experiences of hospital care in England over a 12-year period: a secondary analysis of national survey data. Journal of Health Services Research and Policy, 20 (3). pp. 131-137. ISSN 1355-8196 (Print), 1758-1060 (Online) (doi:https://doi.org/10.1177/1355819614564256)

Lesbian; Gay; Bisexual; Transgender; Questioning sexuality; Survey; Experiences; Young people, England

Ussher, G., Baker, D., Delacour, M., Dye, C., Furlong, T., Scott, P. and West, Elizabeth (2016) Youth chances: integrated report. Project Report. Metro Centre, Greenwich.

NHS Kent and Medway, acute mental health services

Barshell, Kelly, Chandler, Val, Newton, Paul ORCID: 0000-0002-8525-6763 , West, Elizabeth and Wik, Anna (2012) Kent and Medway acute mental health services review. Project Report. Centre for Nursing and Healthcare Research, University of Greenwich, Greenwich, London, UK.

Nursing and Midwifery; Regulation; Black and Minority Ethnic Groups

West, Elizabeth, Nayar, Shoba, Taskila, Taina and Al-Haboubi, Moustafa (2017) The progress and outcomes of black and minority ethnic (BME) nurses through the Nursing and Midwifery Council's "Fitness to Practise" process: Final report. Project Report. Author, Greenwich.

Patient experience; Patient surveys; Patient feedback; Randomised controlled trial

Reeves, Rachel and West, Elizabeth (2014) Patient feedback as a way to improve quality of care. British Medical Journal (BMJ), 348 (apr29):g2953. ISSN 0959-8138 (Print), 1756-1833 (Online) (doi:https://doi.org/10.1136/bmj.g2953)

Patient satisfaction/statistics and numerical data – Hospitals/standards – Health care surveys/methods – Bias (epidemiology) – Questionnaires

Barron, David N., West, Elizabeth, Reeves, Rachel and Hawkes, Denise ORCID: 0000-0002-7305-3846 (2014) It takes patience and persistence to get negative feedback about patients’ experiences: a secondary analysis of national inpatient survey data. BMC Health Services Research, 14:153. ISSN 1472-6963 (Print), 1472-6963 (Online) (doi:https://doi.org/10.1186/1472-6963-14-153)

Patient satisfaction/statistics and numerical data; Hospitals/ standards; Health care surveys/methods; Bias (epidemiology); Questionnaires

West, Elizabeth, Barron, David N., Reeves, Rachel and Hawkes, Denise (2017) It takes patience and persistence to get negative feedback from patients. [Working Paper] (Unpublished)

Residential care; Nursing homes; Ownership; Quality of care; Facility regulation and control; Public sector; Public services; Quasi-markets; England

West, Elizabeth and Barron, David N. (2017) The quasi-market for adult residential care in the UK: Do for-profit, not-for-profit or public sector residential care and nursing homes provide better quality care? Social Science and Medicine, 179. pp. 137-146. ISSN 0277-9536 (Print), 0277-9536 (Online) (doi:https://doi.org/10.1016/j.socscimed.2017.02.037)

UK, emotional labour, burnout, stress, caring professions, gender

West, Elizabeth and Barron, David Nicholas (2007) The emotional costs of caring incurred by men and women in the British labour market. Social Science and Medicine, 65 (10). pp. 2160-2171. ISSN 0277-9536 (doi:https://doi.org/10.1016/j.socscimed.2007.06.027)

ageing, pain, dementia, hospitals, care homes

Newton, P. ORCID: 0000-0002-8525-6763 , Reeves, R., West, E. and Schofield, P. (2014) Patient-centred assessment and management of pain for older adults with dementia in care home and acute settings. Reviews in Clinical Gerontology, 24 (02). pp. 139-144. ISSN 0959-2598 (Print), 1469-9036 (Online) (doi:https://doi.org/10.1017/S0959259814000057)

balance confidence, chronic pain, falls efficacy, fear of falling, musculoskeletal pain, older adult, pain

Stubbs, Brendon, West, Elizabeth, Patchay, Sandhi ORCID: 0000-0002-7013-8940 and Schofield, Pat (2014) Is there a relationship between pain and psychological concerns related to falling in community dwelling older adults? A systematic review. Disability and Rehabilitation. ISSN 0963-8288 (Print), 1464-5165 (Online) (doi:https://doi.org/10.3109/09638288.2014.882419)

compassion, healthcare

Shea, Sue, Wynyard, Robin, West, Elizabeth and Lionis, Christos (2011) Reaching a consensus in defining and moving forward with the science and art of compassion in healthcare: report from a symposium held at the University of Greenwich in 2011. Journal of Holistic Healthcare: Compassion and empathy in healthcare, 8.3. ISSN 1743-9493

cross-border learning, health, EU cross-border project.

West, Elizabeth, Knight, Anneyce and Page, Susie (2008) Reaching across organisational, sectoral and geographical boundaries: exploring the learning potential of an EU cross-border project. In: EHMA Annual Conference 2008: Abstracts, 25-27 Jun 2008, Athens, Greece.

drugs, alcohol, young people, public health, community engagement, Isle of Sheppey

Barshell, K., Foster, J.H. ORCID: 0000-0002-7662-8203 , Meerabeau, E. and West, E. (2011) Scoping drug and alcohol consumption in young people on the Isle of Sheppey. Project Report. University of Greenwich, Greenwich, UK.

factor analysis, job satisfaction, quality of health care, questionnaires

Reeves, Rachel, West, Elizabeth and Barron, David (2005) The impact of barriers to providing high-quality care on nurses' intentions to leave London hospitals. Journal of Health Services Research & Policy, 10 (1). pp. 5-9. ISSN 1355-8196 (Print), 1758-1060 (Online)

gender identity, gender nonconformity, genderqueer, abuse, mental illness, discrimination

Rimes, Katharine A., Goodship, Nicola, Ussher, Greg, Baker, Daniel and West, Elizabeth (2017) Nonbinary and binary transgender youth: Comparison of mental health, self-harm, suicidality, substance use and victimisation experiences. International Journal of Transgenderism, 20 (2-3). pp. 230-240. ISSN 1553-2739 (Print), 1434-4599 (Online) (doi:https://doi.org/10.1080/15532739.2017.1370627)

human resources, Gulf countries, nursing

Maben, Jill, Al-Thowini, Kasem, West, Elizabeth and Rafferty, Anne-Marie (2010) Uneven development: Comparing the indigenous health care workforce in Saudi Arabia, Bahrain and Oman. International Journal of Nursing Studies, 47 (3). pp. 392-296. ISSN 0020-7489 (doi:https://doi.org/10.1016/j.ijnurstu.2009.07.008)

Maben, Jill, Al-Thowini, Kasem, West, Elizabeth and Rafferty, Anne-Marie (2010) Uneven development: comparing the indigenous healthcare workforce in Saudi Arabia, Bahrain and Oman. International Journal of Nursing Studies, 47 (3). pp. 392-396. ISSN 0020-7489 (doi:https://doi.org/10.1016/j.ijnurstu.2009.07.008)

intensive care units, nurse staffing, medical staffing, mortality, multilevel modelling, observational studies

West, Elizabeth, Barron, David N., Harrison, David, Rafferty, Anne Marie, Rowan, Kathy and Sanderson, Colin (2014) Nurse staffing, medical staffing and mortality in intensive care: an observational study. International Journal of Nursing Studies, 51 (5). pp. 781-794. ISSN 0020-7489 (doi:https://doi.org/10.1016/j.ijnurstu.2014.02.007)

nurse retention, nurses, career decisions, affective components, relational components

West, Elizabeth, Reeves, Rachel and Barron, David Nicholas (2007) Tied to the job: affective and relational components of nurse retention. Journal of Health Services Research and Policy, 12 (Sup 1). pp. 46-51. ISSN 1355-8196 (Print), 1758-1060 (Online) (doi:https://doi.org/10.1258/135581907780318419)

nursing workforce, impact, patient outcomes, intensive care

West, Elizabeth (2007) The impact of the nursing workforce on patient outcomes in intensive care. In: The 2007 International Nursing Research Conference, 1-4 May 2007, University of Dundee, Scotland.

nursing, outcomes assessment, hospital mortality, complications, intensive care, health services research

West, Elizabeth, Mays, Nicholas, Rafferty, Anne-Marie, Rowan, Kathy and Sanderson, Colin (2009) Nursing resources and patient outcomes in intensive care: a systematic review of the literature. International Journal of Nursing Studies, 46 (7). pp. 993-1011. ISSN 0020-7489 (doi:https://doi.org/10.1016/j.ijnurstu.2007.07.011)

palliative care, children, care needs, life-limiting conditions, family, West Midlands

Hunt, Anne, Coad, Jane, West, Elizabeth, Hex, Nick and Staniszewska, Sophie (2012) The big study for life-limited children and their families: How well are the palliative care needs of children with life-limiting conditions and their families met by services in the West Midlands? Project Report. Together for Short Lives, Bristol, UK.

West, Elizabeth, Chandler, Val, Wik, Anna, Magee, Helen and Baron, David (2012) An evaluation of professional networks, co-ordination, cooperation and collaboration in the West Midlands Paediatric Palliative Care Network. Project Report. Together for Short Lives, Bristol, UK.

participatory research, reflexivity, recruitment, gender, HIV, stigma

Stevenson, Jacqueline ORCID: 0000-0002-1281-1607 , Keogh, Peter, Smith, John and West, Elizabeth (2018) Reaching the right people: Reflexive practice to support effective recruitment, participation, and engagement in research with communities affected by stigma. International Journal of Qualitative Methods, 17. pp. 1-7. ISSN 1609-4069 (Online) (doi:https://doi.org/10.1177/1609406918819376)

patient surveys, patient experience, patient satisfaction, hospitals, inpatients, quality improvement, patient-centred care

Reeves, Rachel, West, Elizabeth and Barron, David (2013) Facilitated patient experience feedback can improve nursing care: a pilot study for a phase III cluster randomised controlled trial. BMC Health Services Research, 13:259. ISSN 1472-6963 (doi:https://doi.org/10.1186/1472-6963-13-259)

patients experiences, patients evaluation of care, national survey programme

DeCourcy, Anna, West, Elizabeth and Barron, David (2012) The National Adult Inpatient Survey conducted in the English National Health Service from 2002 to 2009: how have the data been used and what do we know as a result? BMC Health Services Research, 12:71. ISSN 1472-6963 (doi:https://doi.org/10.1186/1472-6963-12-71)

public health, health promotion, primary care outreach, community safety, evaluation, health checks, sexual health, alcohol and drugs, crime reduction, night time economy

Armstrong, David, Scott, Cherill and West, Elizabeth (2011) Medway SOS Bus: evaluation of performance and impact on local health services. Project Report. University of Greenwich, Greenwich, London, UK. (Unpublished)

research capacity, health and social care organisations, evidence base

West, Elizabeth (2008) Developing research capacity in health and social care organisations: towards an evidence base. In: 6th International Conference in Organisational Behaviour in Health Care – Culture and Climate: Cracking the Code, 26-28 Mar 2008, Sydney, Australia. (Unpublished)

risk perception, risk analysis, public health, risk, time frames, self-harming, self-hurting

West, Elizabeth, Newton, Victoria Louise and Barton-Breck, Andy (2013) Time frames and self-hurting: That was then, this is now. Health, Risk & Society, 15 (6-7). pp. 580-595. ISSN 1369-8575 (Print), 1469-8331 (Online) (doi:https://doi.org/10.1080/13698575.2013.846302)

wages, caring occupations

Barron, David N. and West, Elizabeth (2011) The financial costs of caring in the British labour market: is there a wage penalty for workers in caring occupations? British Journal of Industrial Relations, 51 (1). pp. 104-123. ISSN 0007-1080 (Print), 1467-8543 (Online) (doi:https://doi.org/10.1111/j.1467-8543.2011.00884.x)

workplace violence, intentions to quit, London, nurses

Ferns, Terry, West, Elizabeth and Reeves, Rachel (2008) Workplace violence and intentions to quit: results from a survey of London nurses. In: Needham, Ian, Kingma, Mireille, O'Brien-Pallas, Linda, McKenna, Kevin, Tucker, Rick and Oud, Nico, (eds.) Proceedings of the first International Conference on Workplace Violence in the Health Sector: Together, Creating a Safe Work Environment. KAVANAH / Kavanah, Dwingeloo & Oud Consultancy, Amsterdam, The Netherlands, pp. 73-74. ISBN 978-90-5740-0889