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Items where Greenwich Author is "Hansen-Addy, Andrew"

Items where Greenwich Author is "Hansen-Addy, Andrew"

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Jump to: AI; chatbots; SMEs; customer experience; B2B | SME finance; access to finance; developing countries; Africa; business environment; regulatory institutions | SMEs, business environment, regulations, institutional heterogeneity, performance, Africa
Number of items: 3.

AI; chatbots; SMEs; customer experience; B2B

Akcay, Ediz, Chapleo, Chris, Engen, Vegard and Hansen-Addy, Andrew ORCID logoORCID: https://orcid.org/0000-0002-6440-6312 (2023) The factors that influence AI-based chatbots' impact on customer experience in a B2B context. In: ISBE 2023 (Institute for Small Business and Enterpreneurship), 7th - 10th Nov, 2023, Aston University, Birmingham. (Unpublished)

SME finance; access to finance; developing countries; Africa; business environment; regulatory institutions

Hansen-Addy, Andrew ORCID logoORCID: https://orcid.org/0000-0002-6440-6312, Parrilli, Mario Davide and Tingbani, Ishmael (2024) The impact of the regulatory business environment on SMEs’ funding choices in developing countries - evidence from Africa. International Journal of Finance and Economics. ISSN 1076-9307 (Print), 1099-1158 (Online) (doi:10.1002/ijfe.2951)

SMEs, business environment, regulations, institutional heterogeneity, performance, Africa

Hansen-Addy, Andrew E. ORCID logoORCID: https://orcid.org/0000-0002-6440-6312, Parrilli, Davide M. and Tingbani, Ishmael (2023) The impact of trade facilitation on African SMEs’ performance. Small Business Economics. ISSN 0921-898X (doi:10.1007/s11187-023-00756-4)

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