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Design challenges for implementing a customer driven mass-customisation system

Design challenges for implementing a customer driven mass-customisation system

Soroka, A.J. and Hieu, L.C. (2011) Design challenges for implementing a customer driven mass-customisation system. In: Proceedings - INDIN 2011: 2011 9th IEEE International Conference on Industrial Informatics. Institute of Electrical and Electronics Engineers Inc, Piscataway, USA, pp. 857-862. ISBN 9781457704338 (Online), 9781457704352 (Print) (doi:https://doi.org/10.1109/INDIN.2011.6035005)

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Abstract

The trend towards highly customised products and services creates challenges in that as products become ever more individualised the customer will start to become the product designer and will need to be able to deal with the challenges that a professional product designer has to address. A novice, non-designer, customer will know how they want their product to look but may be unaware of the engineering and production limitations that will prevent them from realising their desire. This presents massive problems when reconciling the desires and needs of the customer with the need to achieve mass-production levels of efficiency. This paper examines the challenges that must be overcome in order to enable consumers to actively participate in the design of customised products and proposes a potential system to do this

Item Type: Conference Proceedings
Title of Proceedings: Proceedings - INDIN 2011: 2011 9th IEEE International Conference on Industrial Informatics
Additional Information: [1] This paper forms part of the published proceedings of 2011 9th IEEE International Conference on Industrial Informatics, INDIN 2011 held at Lisbon July 26-29 2011
Uncontrolled Keywords: customer-driven, design challenges, know-how, mass production, potential systems, product designers, products and services
Subjects: T Technology > TA Engineering (General). Civil engineering (General)
Pre-2014 Departments: School of Engineering
School of Engineering > Department of Engineering Systems
Related URLs:
Last Modified: 13 Dec 2019 11:01
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
Selected for GREAT 2019: None
Selected for REF2021: None
URI: http://gala.gre.ac.uk/id/eprint/7386

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