Dalton, Peter, Isaac, David and Slowikowski, Mark (2004) The Hyde Group survey 2004: main report. Project Report. University of Greenwich, London, UK. (Unpublished)

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Abstract

Hyde Housing 2004 tenant satisfaction survey.

The aims of the Hyde 2004 Survey are to assess current levels of satisfaction with the services provided by the Group and to ascertain how future services can be provided in line with customers’ needs and aspirations. The research also collects additional socio-economic information about residents.

The survey findings will be used to feed into the Best Value planning process and to develop the existing framework of customer involvement, in particular the Customer Information Database (CID). The information will provide managers within the organisation with the information required to drive services forward in the future.

Item Type:	Monograph (Project Report)
Uncontrolled Keywords:	housing, tenant satisfaction, survey
Subjects:	H Social Sciences > HD Industries. Land use. Labor
Pre-2014 Departments:	School of Architecture, Design & Construction School of Architecture, Design & Construction > Sustainable Buildings Research Group
Related URLs:	Organisation
Last Modified:	03 Aug 2018 11:02
URI:	http://gala.gre.ac.uk/id/eprint/5919

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