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An affordance perspective of team collaboration and enforced working from home during COVID-19

An affordance perspective of team collaboration and enforced working from home during COVID-19

Waizenegger, Lena, McKenna, Brad, Cai, Wenjie ORCID: 0000-0002-1505-7240 and Bendz, Taino (2020) An affordance perspective of team collaboration and enforced working from home during COVID-19. European Journal of Information Systems, 29 (4). pp. 429-442. ISSN 0960-085X (Print), 1476-9344 (Online) (doi:https://doi.org/10.1080/0960085X.2020.1800417)

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Abstract

COVID-19 has caused unprecedented challenges to our lives. Many governments have forced people to stay at home, leading to a radical shift from on-site to virtual collaboration for many knowledge workers. Existing remote working literature does not provide a thorough explanation of government-enforced working from home situations. Using an affordance lens, this study explores the sudden and enforced issues that COVID-19 has presented, and the technological means knowledge workers use to achieve their team collaboration goals. We interviewed 29 knowledge workers about their experiences of being required to work from home and introduced the term “enforced work from home”. This paper contributes to the affordance theory by providing an understanding of the substitution of affordances for team collaboration during COVID-19. The shifting of affordances results in positive and negative effects on team collaboration as various affordances of technology were perceived and actualised to sustain “business as usual”.

Item Type: Article
Uncontrolled Keywords: affordance, COVID-19, knowledge workers, qualitative, team collaboration, working from home
Subjects: H Social Sciences > HM Sociology
Faculty / Department / Research Group: Faculty of Business
Faculty of Business > Department of Marketing, Events & Tourism
Faculty of Business > Tourism Research Centre
Last Modified: 12 Aug 2021 01:38
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
Selected for GREAT 2019: None
Selected for REF2021: REF 4
URI: http://gala.gre.ac.uk/id/eprint/28964

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