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Deaths and outsourcing: lessons from the Serco cases

Deaths and outsourcing: lessons from the Serco cases

Hall, David (2020) Deaths and outsourcing: lessons from the Serco cases. [Working Paper]

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Abstract

This paper updates and expands a section of an earlier PSIRU report on liberalisation and public safety published in 2014.

The table below shows a series of deaths of workers and members of the public which have occurred in various sectors where the service operators have been criticised and/or fined by regulators, inquests, and official safety agencies, or have agreed to compensate families of the deceased, for failings in relation to the deaths. All the companies in the table are subsidiaries of Serco Group, a UK outsourcing company which operates worldwide in a wide range of sectors and services: in addition to the services covered in the table – railways, ferries, security guards, roads maintenance, health care, social care, and prisons - it also has concessions and contracts to run airports, general administrative tasks, laboratories, military data gathering, waste management, and other activities.

Item Type: Working Paper
Uncontrolled Keywords: Outsourcing, Serco, public services, death
Faculty / Department / Research Group: Faculty of Business
Faculty of Business > Centre for Work and Employment Research (CREW)
Faculty of Business > Centre for Work and Employment Research (CREW) > Public Services International Research Unit (PSIRU)
Faculty of Business > Department of International Business & Economics
Related URLs:
Last Modified: 22 Jun 2020 12:10
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
Selected for GREAT 2019: None
Selected for REF2021: None
URI: http://gala.gre.ac.uk/id/eprint/28612

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