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Exploring the police support volunteer experience: findings from a national survey

Exploring the police support volunteer experience: findings from a national survey

Callender, Matthew, Pepper, Melissa ORCID: 0000-0002-7211-2349, Cahalin, Kathryn and Britton, Iain (2018) Exploring the police support volunteer experience: findings from a national survey. Policing and Society, 29 (4). pp. 392-406. ISSN 1043-9463 (Print), 1477-2728 (Online) (doi:https://doi.org/10.1080/10439463.2018.1432613)

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Abstract

There are an estimated 8,000 Police Support Volunteers (PSVs) in England and Wales, contributing around 650,000 hours each year to an expanding variety of tasks to support their local constabularies. Despite this, the evidence base around the experiences of being a PSV is remarkably limited. Drawing on findings from the first national survey of police volunteers in England and Wales, undertaken in early 2016 with just over 1,000 PSV responses, this article explores key factors that are associated with the overall experience of being a PSV pointing towards the significance of management, support, supervision, connection, contribution and development on volunteer morale. The article sets these findings within the strategic context of future developments for PSVs, considers practical actions for improving volunteer experience, and highlights the importance of further research into being a volunteer in policing.

Item Type: Article
Uncontrolled Keywords: police support volunteers, national survey, experience, morale, strategy
Subjects: K Law > K Law (General)
Faculty / Department / Research Group: Faculty of Liberal Arts & Sciences
Faculty of Liberal Arts & Sciences > School of Law & Criminology (LAC)
Last Modified: 21 Oct 2020 08:03
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
Selected for GREAT 2019: None
Selected for REF2021: REF 1
URI: http://gala.gre.ac.uk/id/eprint/26891

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