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Beyond smart tourism cities – towards a new generation of ‘wise’ tourism destinations

Beyond smart tourism cities – towards a new generation of ‘wise’ tourism destinations

Coca-Stefaniak, J. Andres ORCID: 0000-0001-5711-519X (2020) Beyond smart tourism cities – towards a new generation of ‘wise’ tourism destinations. Journal of Tourism Futures, 7 (2). pp. 251-258. ISSN 2055-5911 (Print), 2055-592X (Online) (doi:

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Purpose – Building on exponential trends of technological change affecting our cities and urban tourism destinations, avenues for further research and practice are explored in the context of smart tourism destinations.

Design/methodology/approach – The literature on smart cities and smart tourism destinations is analysed in view of delivering a research agenda for a new generation of ‘post-smart’ tourism destinations, beyond existing paradigms in this field.

Findings – Smart tourism research to date is found to be lacking in terms of addressing emerging (‘post-smart’) social issues increasingly faced by global tourism cities, such as growing inequalities between host communities and visitors, wellness (e.g. slow tourism, slow cities), resilience and mental health (e.g. digital detox), among others.

Practical implications – A post-smart approach to tourism city management and marketing calls for a re-think of existing tourism and urban policies that address wider sustainability issues exemplified by the urban transitions debate as well as adopting a more holistic networked approach to smartness involving entire regions. This also calls for the development of a new research agenda in urban tourism through a new prism – the post-smart ‘wise’ tourism destination.

Originality/value – A new tourism futures construct - the ‘wise’ tourism destination - is posited. This is done within the context of a new (‘post-smart’) generation of tourism cities. It is argued that ‘wise’ tourism cities will require novel attributes and adopt a visionary strategic positioning well beyond today’s smart tourism destination paradigms. Additionally, a tentative research agenda for ‘wise’ tourism cities is discussed.

Item Type: Article
Additional Information: 'Emerald Publishing Limited. Copyright © 2021, Emerald Publishing Limited. This AAM is provided for your own personal use only. It may not be used for resale, reprinting, systematic distribution, emailing, or for any other commercial purpose without the permission of the publisher.'
Uncontrolled Keywords: smart tourism, smart cities, tourism cities, urban transitions, wise destinations
Subjects: H Social Sciences > H Social Sciences (General)
Faculty / School / Research Centre / Research Group: Faculty of Business
Faculty of Business > Department of Marketing, Events & Tourism
Faculty of Business > Tourism Research Centre
Last Modified: 07 Jul 2022 14:35

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