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Revisiting Performance Assessment

Revisiting Performance Assessment

Coulson-Thomas, Colin (2019) Revisiting Performance Assessment. Management Services, 63 (2). pp. 13-17. ISSN 0307-6768

24579 COULSON-THOMAS_Revisiting_performance_Assessment_(AAM)_2019.pdf - Accepted Version

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The nature of work and preoccupations and priorities are changing as inter-related challenges and related opportunities evolve. Past approaches to performance assessment may need to be questioned, the scope of performance and productivity studies reviewed, missing elements avoided, and account taken of disruptive and/or enabling technologies, trends and external developments, and governance arrangements. This article revisits performance assessment in the light of growing public and stakeholder concern about the environment and the responses required to address climate change. This is an arena in which the United Nations Environment Programme has identified a pressing need for action and a requirement for both quantitative and qualitative approaches. In the international arena, the United Nations sustainable development goals (SDGs) represent a possible starting point for the discussion of assessment and collaborative action involving leaders of both private and public sector organisations, as they embrace both environmental challenges and requirements for social transformation. If more than incremental change is required, there may be an increased requirement for creativity, innovation and entrepreneurship and their assessment. When widening the scope of performance assessments one needs to ensure that relevant quantitative and qualitative factors are considered, that significant, lifetime and end-of-life costs and benefits are not overlooked and that assessment embraces preparedness for collaboration and its performance.

Item Type: Article
Uncontrolled Keywords: Assessment, Performance Assessment, Revisiting Performance Assessment, Quantitative and Qualitative measures, Measurement, Performance measurement, Performance Management, Environmental impact, Management Services, Management, Sustainability, UN Sustainable Development Goals (SDGs), United Nations Environment Programme, Costs and Benefits, Life-time costs, End-of-life costs, Creativity, Innovation, Entrepreneurship, Collaboration, Climate change, Environmental challenges, Assessing creativity and innovation, Widening the scope of performance assessments, Cost considerations, Playing a part in collaborative action
Subjects: H Social Sciences > H Social Sciences (General)
Faculty / School / Research Centre / Research Group: Faculty of Business
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Last Modified: 15 Mar 2024 09:21

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