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Knowledge management environment for collaborative design in product development

Knowledge management environment for collaborative design in product development

Zhang, Shuai (2019) Knowledge management environment for collaborative design in product development. [Working Paper] (Submitted)

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Abstract

Knowledge management environments are being developed for product de-velopment activities to help companies reuse their knowledge. This trend has been identified in manufacturing companies, which operate product de-sign departments at various locations. Investigating how these companies can configure their knowledge management environments to fulfil engi-neers’ knowledge needs in deign activities opens up a research topic for us. A well configured knowledge management environment (KME) will require a clear understanding of what relevant roles need from it. The research fo-cuses on the structures and operations of knowledge sharing for product development. A case study of four manufacturing companies was conducted to understand their KMEs.

The study reported in this report contributes to theory by providing an understanding of the structure of KMEs in companies. Researchers in the domain of knowledge management can develop a good understanding of how engineers interact with KMEs so that researchers can propose knowledge management systems or methods that make tangible improve-ments. This study also helps engineers map out the KMEs that they search to fulfil their knowledge queries. Chief engineers or managers in companies who are in charge of knowledge management can benefit from the under-standing of their own KMEs. The study also suggests future research direc-tions, such as identifying and proposing the indicators that can be used to measure the performance of knowledge re-use.

Item Type: Working Paper
Uncontrolled Keywords: Knowledge Management, Interorganisational System, Collaborative Design.
Faculty / Department / Research Group: Faculty of Business
Faculty of Business > Connected Cities Research Group
Faculty of Business > Networks and Urban Systems Centre (NUSC) > Connected Cities Research Group
Faculty of Business > Department of Systems Management & Strategy
Faculty of Business > Networks and Urban Systems Centre (NUSC)
Last Modified: 01 May 2019 16:30
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
Selected for GREAT 2019: None
URI: http://gala.gre.ac.uk/id/eprint/23563

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