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Any spares? I’ll buy or sell: an ethnographic study of black market ticket sales

Any spares? I’ll buy or sell: an ethnographic study of black market ticket sales

Moretti, Alessandro (2017) Any spares? I’ll buy or sell: an ethnographic study of black market ticket sales. PhD thesis, University of Greenwich.

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This thesis contributes to the limited knowledge on ticket touting and ticket touts. Building on the previous research, mainly produced before online touting, this work offers new insight into the backgrounds, motivations, experiences and justifications of individuals belonging to the “deviant” world of black market ticket sales. An ethnographic approach was adopted, consisting of participant observation, interviews, and observations in the field. Through the specific method of verstehen (Weber, 1949) the researcher experienced the “pleasure, excitement and fear” of criminality (Ferrell, 1998) to glean and present a more reliable understanding and appreciation of touting than that currently available. This research bridges a key gap in the literature on entrepreneurial deviance, of “crime as work” (Ruggiero, 2000), locating professional ticket touting within the context of both legitimate and illegitimate opportunities that are exploited by entrepreneurs in the “zones of ambiguity” (Hornsby and Hobbs, 1997). The results of the research offer a detailed understanding of the real methods employed by touts to acquire and resell tickets, and identify the methods commonly debated in the media and in parliamentary discourse, such as bots, as distractions, or as “engineered moral panics” (Atkinson, 1997).

Item Type: Thesis (PhD)
Uncontrolled Keywords: Law; ticket touting; ticket touts; street touting; selling tactics; deviant entrepreneur;
Subjects: H Social Sciences > HB Economic Theory
K Law > KD England and Wales
Faculty / Department / Research Group: Faculty of Liberal Arts & Sciences
Faculty of Liberal Arts & Sciences > School of Law & Criminology (LAC)
Last Modified: 11 Apr 2019 10:39
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
Selected for GREAT 2019: None
Selected for REF2021: None

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