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Chinese heritage tourists to heritage sites: what are the effects of heritage motivation and perceived authenticity on satisfaction?

Chinese heritage tourists to heritage sites: what are the effects of heritage motivation and perceived authenticity on satisfaction?

Nguyen, Thi Hong Hai and Cheung, Catherine (2016) Chinese heritage tourists to heritage sites: what are the effects of heritage motivation and perceived authenticity on satisfaction? Asia Pacific Journal of Tourism Research, 21 (11). pp. 1155-1168. ISSN 1094-1665 (Print), 1741-6507 (Online) (doi:https://doi.org/10.1080/10941665.2015.1125377)

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Abstract

Much of the literature on authenticity is Western-centric, while little work addresses the concept in the Asian environment. The literature relating to authenticity from Asian tourists’ point of view is even underdeveloped. This study therefore aims to fill the knowledge gap by investigating Chinese tourists’ perspective of authenticity. It also examines tourists’ perceived authenticity as a multi-dimensional construct in a consumer-based model, the relationship with heritage motivation and tourist satisfaction. Findings indicate that Chinese tourists’ perceptions of authenticity are closely related to objective and constructive authenticity. The study demonstrates that heritage motivation has a significant positive influence on perceived authenticity and that perceived authenticity has a strong ability to predict tourist satisfaction.

Item Type: Article
Uncontrolled Keywords: Chinese tourists; authenticity; perceived authenticity; heritage tourism; Hong Kong
Subjects: G Geography. Anthropology. Recreation > GV Recreation Leisure
Faculty / Department / Research Group: Faculty of Business
Faculty of Business > Department of Marketing, Events & Tourism
Last Modified: 16 May 2019 23:08
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: GREAT c
Selected for GREAT 2019: GREAT 2
URI: http://gala.gre.ac.uk/id/eprint/19516

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