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Towards a Personology of a Hospitality Professional

Towards a Personology of a Hospitality Professional

Gebbels, Maria ORCID: 0000-0001-9623-2655 (2017) Towards a Personology of a Hospitality Professional. In: 2017 Council for Hospitality Management Education (CHME) Research Conference, 16-19 May 2017, Aalborg, Denmark. (Unpublished)

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Understanding the key characteristics of people who choose hospitality as their profession is of great importance to an industry that is estimated to be contributing $7.17tr to the global economy. With the hotel sector alone contributing $457bn to the global economy the need for quality employees that consider hospitality a long term career is evident. The industry holds a perceived status by employees as a hardworking and low paying industry. If employers wish to retain existing talent and attract new they need to have a better understanding of their employees. This paper addresses this gap in knowledge and proposes a model of understanding hospitality professionals through the notions of self-efficacy, career inheritance and career commitment. This typology of a hospitality professional will enable both, researchers and hospitality managers to establish key life history indicators that facilitate a deeper understanding of a hospitality professional and can facilitate better interviewing results during the recruitment process.

Item Type: Conference or Conference Paper (Paper)
Uncontrolled Keywords: hospitality careers, self-efficacy, career commitment, career inheritance, life history, personology
Subjects: G Geography. Anthropology. Recreation > GV Recreation Leisure
Faculty / School / Research Centre / Research Group: Faculty of Business
Faculty of Business > Department of Marketing, Events & Tourism
Last Modified: 03 Apr 2019 11:52

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