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Helping and work stress in different organizational contexts

Helping and work stress in different organizational contexts

Pauksztat, Birgit (2015) Helping and work stress in different organizational contexts. In: International Network for Social Network Analysis (INSNA) XXXV Sunbelt Conference, 23-28 June 2015, Brighton, UK. (Unpublished)

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Social support, or the availability of helping relationships, has been found to reduce work stress. But given research suggesting that helping is often reciprocal, occurring between friends, or used strategically as a way of establishing and maintaining good relationships with high-status others, does social support reach those employees who may need it most? In this paper, the focus is on the dynamics of relationship quality, helping and perceived work pressure among employees in different organizational contexts. What is the relative importance of perceived work pressure, quality of existing relationships and status on receiving and providing help at the work place? To what extent, and in what ways, is this affected by team structure and hierarchical structure? To address these questions, I use data on social networks (helping and relationship quality) and perceived work pressure from two waves of employee surveys in several small and medium-sized private and public sector organizations in Finland.

Item Type: Conference or Conference Paper (Paper)
Uncontrolled Keywords: Organizational citizenship behaviour, helping, social network analysis, stochastic actor-based modeling, formal organizational structure, teams, hierarchical level
Subjects: H Social Sciences > HF Commerce
Faculty / School / Research Centre / Research Group: Faculty of Business
Faculty of Business > Department of Human Resources & Organisational Behaviour
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Last Modified: 12 Apr 2017 09:29

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