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Universal access in the work-place: A case study

Universal access in the work-place: A case study

Keates, Simeon ORCID: 0000-0002-2826-672X, Clarkson, John, Coy, Joanne and Robinson, Peter (1999) Universal access in the work-place: A case study. In: 5th ERCIM Workshop on "User Interfaces for All", 28 November - 1 December 1999, Dagstuhl, Germany.

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Universal Access belongs not only in the research laboratory, but also in an industrial
environment. Many countries have set out specific legal requirements for companies to meet
in terms of proportions of staff with disabilities and meeting those requirements is a new
experience for many employers. More enlightened companies wish to take their commitment
beyond meeting the letter of the law and to provide a genuinely inclusive work-place.
However, implementing such an approach is complex.
The principal aim of this paper is to describe the steps being taken by The Post Office (TPO),
with the assistance of the University of Cambridge, to offer a more inclusive work-place to
support a wider range of employee physical capabilities. Computer access, including
interface and input system design issues, features very prominently in research at Cambridge.
An approach taken to assess the potential for universal access within the TPO environment is
described and the relative merits of adaptive and proactive design methods discussed.
Although the case study presented is very specific and still in its preliminary stages, the
generic usability issues are applicable to a wider range of computer applications.

Item Type: Conference or Conference Paper (Paper)
Additional Information: [1] Acknowledgements (funding): The authors would like to thank the EPSRC (grant GR/M45177) and The Post Office for funding this research.
Uncontrolled Keywords: Universal Access work-place case study
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
T Technology > T Technology (General)
T Technology > TA Engineering (General). Civil engineering (General)
Faculty / School / Research Centre / Research Group: Faculty of Engineering & Science
Related URLs:
Last Modified: 14 Oct 2016 09:31

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