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Knowledge withholding intentions in teams: the roles of normative conformity, affective bonding, rational choice and social cognition

Knowledge withholding intentions in teams: the roles of normative conformity, affective bonding, rational choice and social cognition

Tsay, Crystal Han-Huei ORCID: 0000-0003-4959-0411, Lin, Tung-Ching, Yoon, Jeewhan and Huang, Chien-Chih (2014) Knowledge withholding intentions in teams: the roles of normative conformity, affective bonding, rational choice and social cognition. Decision Support Systems, 67. pp. 53-65. ISSN 0167-9236 (doi:https://doi.org/10.1016/j.dss.2014.08.003)

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Abstract

The decision of members in a knowledge-intensive team to withhold their knowledge may threaten the performance of the team. To address the problem of knowledge resource risk in project teams, we maintain that it is important to understand why team members choose to withhold their knowledge, conceptualized as knowledge-withholding intention. In line with the literature on effort withholding, the research on multifoci relations between justice perceptions and social exchanges, and social cognitive theory, we proposed that the social exchange relationships that individuals form in the workplace, their perceptions of justice, and their knowledge withholding self-efficacy would influence their knowledge-withholding intentions. Through a survey of 227 information system development team workers, we found that all social exchange relationship variables had a significant impact on knowledge-withholding intentions. However, the justice perception variables only indirectly influenced knowledge-withholding intentions through the mediation of social exchange relationships. In addition, one of the task variables, task interdependence, influenced knowledge withholding intention through the mediation of knowledge withholding self-efficacy. Our results contribute to the knowledge management literature by providing a better understanding of the antecedents of knowledge withholding. We also offer suggestions for future research utilizing the framework of Kidwell and Bennett (1993) to study effort and knowledge withholding.

Item Type: Article
Additional Information: [1] The Author's Accepted Manuscropt is attached to this record. [2] Please cite this article as: Crystal Han-Huei Tsay, Tung-Ching Lin, Jeewhan Yoon, Chien-Chih Huang, Knowledge Withholding Intentions in Teams: The Roles of Normative Conformity, Affective Bonding, Rational Choice and Social Cognition, Decision Support Systems (2014), doi: 10.1016/j.dss.2014.08.003. [3] Publisher's note (Elsevier): This is a PDF file of an unedited manuscript that has been accepted for publication. As a service to our customers we are providing this early version of the manuscript. The manuscript will undergo copyediting, typesetting, and review of the resulting proof before it is published in its final form. Please note that during the production process errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain.
Uncontrolled Keywords: knowledge-withholding intentions, information system development team, organizational justice, social cognitive theory, social exchange theory
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Faculty / Department / Research Group: Faculty of Business
Faculty of Business > Department of Human Resources & Organisational Behaviour
Related URLs:
Last Modified: 08 Oct 2018 12:00
Selected for GREAT 2016: None
Selected for GREAT 2017: GREAT a
Selected for GREAT 2018: GREAT d
Selected for GREAT 2019: None
URI: http://gala.gre.ac.uk/id/eprint/12037

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