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Number of items: 3.

Allan, Helen T, Odelius, Ann Christine, Hunter, Billie J, Bryan, Karen, Knibb, Wendy, Shawe, Jill and Gallagher, Ann (2015) Supporting staff to respond effectively to informal complaints : findings from an action research study. Journal Of Clinical Nursing, 24 (15-16). pp. 2106-2114. ISSN 0962-1067 (Print), 1365-2702 (Online) (doi:10.1111/jocn.12770)

Axelrod, Lesley, Gage, Heather, Kaye, Julie, Bryan, Karen, Trend, Patrick and Wade, Derick (2010) Workloads of Parkinson’s specialist nurses: implications for implementing national service guidelines in England. Journal Of Clinical Nursing, 19 (23-24). pp. 3575-3580. ISSN 0962-1067 (Print), 1365-2702 (Online) (doi:10.1111/j.1365-2702.2010.03279.x)

Drennan, Vari, Goodman, Claire, Manthorpe, Jill, Davies, Sue, Scott, Cherill, Gage, Heather and Iliff, Steve (2011) Establishing new nursing roles: A case study of the English community matron initiative. Journal Of Clinical Nursing, 20 (19-20). pp. 2948-2957. ISSN 1365-2702 online (doi:10.1111/j.1365-2702.2010.03643.x)

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